How To Fix OIJ_RU405 - Several nominations found for external ticket &1

SAP Error Message - Details

• Message type: E = Error

• Message class: OIJ_RU - Messages for TSW-ETRAN integration

• Message number: 405

• Message text: Several nominations found for external ticket &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message OIJ_RU405 - Several nominations found for external ticket &1 ?

  The SAP error message OIJ_RU405, which states "Several nominations found for external ticket &1," typically occurs in the context of the SAP Oil and Gas (OIJ) module when there are multiple nominations associated with a single external ticket. This can lead to confusion in processing, as the system does not know which nomination to reference.
  Cause:
  
  Multiple Nominations: The primary cause of this error is that there are multiple nominations linked to the same external ticket number. This can happen due to data entry errors, system integration issues, or incorrect processing of nominations.
  Data Integrity Issues: There may be inconsistencies in the data, such as duplicate entries or incorrect mappings between external tickets and nominations.
  Configuration Issues: The system may not be configured correctly to handle the relationships between external tickets and nominations.
  
  Solution:
  
  Review Nominations: Check the nominations associated with the external ticket in question. Identify all nominations linked to the ticket and determine which one is the correct one to use.
  Data Cleanup: If there are duplicate or incorrect nominations, clean up the data by removing or correcting the erroneous entries. Ensure that each external ticket has a unique nomination associated with it.
  Adjust Configuration: If the issue is due to configuration, review the settings in the SAP system related to nominations and external tickets. Ensure that the system is set up to handle the relationships correctly.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on handling nominations and external tickets in your version of the OIJ module.
  Contact SAP Support: If the issue persists after reviewing and cleaning up the data, consider reaching out to SAP support for further assistance. They may provide insights or patches to resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP OIJ that deal with nominations and external tickets, such as OIJNOM (for nominations) and OIJET (for external tickets).
  User Roles: Ensure that users have the appropriate roles and permissions to view and edit nominations and external tickets.
  Training: Provide training for users on how to properly enter and manage nominations to prevent future occurrences of this error.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to resolve the OIJ_RU405 error and ensure that your nominations and external tickets are correctly managed in the SAP system.