How To Fix OIJ_RU402 - Service code &1 does not exist in the system

SAP Error Message - Details

• Message type: E = Error

• Message class: OIJ_RU - Messages for TSW-ETRAN integration

• Message number: 402

• Message text: Service code &1 does not exist in the system

What causes this issue?

The system cannot find the carrier service code &4 in the system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Make sure that you defined the service code in the Customizing activity
<DS:SIMG.V_OIJ_RU_SERVCOD>Define Carrier Service Codes</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OIJ_RU402 - Service code &1 does not exist in the system ?

  The SAP error message OIJ_RU402, which states "Service code &1 does not exist in the system," typically occurs in the context of the SAP Oil and Gas (OIJ) module. This error indicates that the system is trying to reference a service code that has not been defined or is not available in the system.
  Cause:
  
  Missing Service Code: The service code referenced in the transaction or process does not exist in the database.
  Incorrect Configuration: The service code may not have been properly configured or activated in the system.
  Data Entry Error: There may be a typographical error in the service code being entered.
  Authorization Issues: The user may not have the necessary permissions to access the service code.
  
  Solution:
  
  Verify Service Code: Check the service code being used in the transaction. Ensure that it is correctly entered and matches the expected format.
  Check Configuration: 
  
  Navigate to the relevant configuration settings in the SAP system to ensure that the service code is defined.
  Use transaction codes like OIJ_SRV or similar to check if the service code exists.
  
  
  Create or Update Service Code: If the service code does not exist, you may need to create it:
  
  Go to the appropriate configuration area in SAP and create a new service code with the required attributes.
  
  
  Consult Documentation: Refer to the SAP documentation or help files for guidance on how to set up service codes in the OIJ module.
  User Authorization: Ensure that the user has the necessary authorizations to access the service code. This may involve checking user roles and permissions in the system.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the OIJ module that may help in managing service codes.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may resolve the issue.
  Documentation: Review the SAP Help Portal or specific OIJ documentation for best practices in managing service codes and related configurations.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.