How To Fix OIJ_PRORATE021 - No ticket exists yet for the pegged demand/supply item.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: OIJ_PRORATE - TSW: Message class for prorate calculation

  • Message number: 021

  • Message text: No ticket exists yet for the pegged demand/supply item.

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  • What causes this issue?

    The item you selected is pegged with demand/supply pegging.
    However no ticket is posted yet for the pegged item.

    System Response

    The system will not proceed with proration functions.

    How to fix this error?

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message OIJ_PRORATE021 - No ticket exists yet for the pegged demand/supply item. ?

    The SAP error message OIJ_PRORATE021 indicates that there is no ticket available for the pegged demand or supply item in the Oil and Gas (OIJ) module. This error typically arises in scenarios involving demand and supply planning, particularly when trying to perform operations that require a ticket to be present for the specified item.

    Cause:

    1. Missing Ticket: The primary cause of this error is that there is no ticket created for the demand or supply item that you are trying to process. Tickets are essential for tracking and managing the flow of materials in the Oil and Gas industry.
    2. Incorrect Configuration: There may be configuration issues in the system that prevent the creation of tickets for certain items.
    3. Timing Issues: The ticket may not have been created yet due to timing issues in the process flow, such as delays in data entry or processing.
    4. Data Integrity Issues: There may be inconsistencies or missing data in the master data or transaction data that prevent the system from recognizing the ticket.

    Solution:

    1. Create a Ticket: Ensure that a ticket is created for the pegged demand or supply item. This can typically be done through the relevant transaction in the OIJ module.
    2. Check Configuration: Review the configuration settings in the OIJ module to ensure that they are set up correctly for ticket creation. This may involve checking the settings for demand and supply planning.
    3. Review Process Flow: Ensure that the process flow is being followed correctly and that all necessary steps are completed before attempting to access the pegged demand/supply item.
    4. Data Validation: Validate the master data and transaction data to ensure that all required information is present and correct. This may involve checking material master records, demand forecasts, and supply plans.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error in the context of your organization's processes.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Transaction Codes: Familiarize yourself with the relevant transaction codes in the OIJ module that pertain to ticket creation and demand/supply management.
    • User Roles and Permissions: Ensure that the user attempting to create or access the ticket has the necessary permissions to perform these actions.
    • Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in the OIJ module for further assistance.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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