How To Fix OIJ_PRORATE004 - Ticket header/items contain/s inconsistent data - creation not possible

OIJ_PRORATE004 - Overview

• Message type: E = Error

• Message class: OIJ_PRORATE - TSW: Message class for prorate calculation

• Message number: 004

• Message text: Ticket header/items contain/s inconsistent data - creation not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

OIJ_PRORATE004 - Details

• The SAP error message OIJ_PRORATE004, which states "Ticket header/items contain inconsistent data - creation not possible," typically occurs in the context of the SAP Oil and Gas (OIJ) module when there are discrepancies between the header and item data of a ticket. This inconsistency can prevent the creation of the ticket.
  Causes:
  
  Mismatch in Data: The header and item data may not align correctly. For example, if the header specifies a certain product or service, but the items do not match that specification.
  Missing Required Fields: Certain mandatory fields in either the header or item sections may be missing or incorrectly filled out.
  Incorrect Data Types: Data types in the header and item sections may not match (e.g., numeric fields containing text).
  
  Configuration Issues: There may be configuration settings in the OIJ module that are not set up correctly, leading to inconsistencies.
  Validation Rules: Custom validation rules may be in place that are not being met