How To Fix OIJ_NOM062 - Some of the selected sub-items are part of ticket; cannot delete sub-item

SAP Error Message - Details

• Message type: E = Error

• Message class: OIJ_NOM - TSW - Nominaition message class

• Message number: 062

• Message text: Some of the selected sub-items are part of ticket; cannot delete sub-item

What causes this issue?

One or more selected sub-items are part of a ticket. Check the
CARR_TKT_KEY field of the selected sub-items to see the ticket key.

System Response

None of the selected sub-items are deleted.

How to fix this error?

Deselect the sub-items which are part of a ticket and try again.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OIJ_NOM062 - Some of the selected sub-items are part of ticket; cannot delete sub-item ?

  The SAP error message OIJ_NOM062 indicates that you are trying to delete sub-items that are part of a ticket in the SAP system, specifically within the context of the Oil and Gas industry (OIJ stands for Oil Industry Solution). This error typically arises when there are dependencies or relationships between the sub-items and the ticket, preventing their deletion.
  Cause:
  
  Sub-item Dependency: The sub-items you are trying to delete are linked to a ticket that is currently active or has not been fully processed.
  Status of the Ticket: The ticket may be in a status that does not allow for modifications, such as being in a closed or completed state.
  Data Integrity Rules: SAP enforces data integrity rules to ensure that related data remains consistent. Deleting sub-items that are part of a ticket could violate these rules.
  
  Solution:
  
  Check Ticket Status: Verify the status of the ticket associated with the sub-items. If the ticket is in a status that allows for modifications, you may need to change its status or unlock it.
  Remove Dependencies: If possible, remove any dependencies or associations that the sub-items have with the ticket. This may involve unassigning the sub-items from the ticket or processing the ticket in a way that allows for deletion.
  Consult Documentation: Review the relevant SAP documentation or help files for specific instructions on handling tickets and sub-items in your version of SAP.
  Use Transaction Codes: Utilize transaction codes like OIJ_TICKET or similar to manage tickets and sub-items effectively.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific configuration and business processes.
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to the error message OIJ_NOM062 for additional insights or patches that may address the issue.
  User Permissions: Ensure that you have the necessary permissions to delete sub-items and modify tickets in the system.
  Testing in a Sandbox: If possible, replicate the issue in a sandbox environment to test different approaches without affecting production data.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.