How To Fix OIJ_EL108 - Plant missing during ticket creation.

SAP Error Message - Details

• Message type: E = Error

• Message class: OIJ_EL - OIL TSW: Messages for TSW Execution Layer

• Message number: 108

• Message text: Plant missing during ticket creation.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OIJ_EL108 - Plant missing during ticket creation. ?

  The SAP error message OIJ_EL108, which indicates that a "Plant is missing during ticket creation," typically occurs in the context of the SAP Oil and Gas (OIJ) module when trying to create a service ticket or a maintenance ticket without specifying a valid plant.
  Cause:
  
  Missing Plant Assignment: The plant field is either not filled in or is filled with an invalid or non-existent plant code.
  Configuration Issues: The plant may not be properly configured in the system, or the user may not have the necessary authorizations to access the plant.
  Master Data Issues: The relevant master data (like equipment or location) may not be linked to a valid plant.
  User Input Error: The user may have overlooked entering the plant information during the ticket creation process.
  
  Solution:
  
  
  Check Plant Assignment:
  
  Ensure that the plant field is filled in correctly when creating the ticket. Verify that the plant code is valid and exists in the system.
  
  
  
  Verify Configuration:
  
  Check the configuration settings in the SAP system to ensure that the plant is set up correctly. This includes checking the plant's status and ensuring it is active.
  
  
  
  Review Master Data:
  
  Ensure that all relevant master data (like equipment, functional locations, etc.) is correctly assigned to the plant. If necessary, update the master data to link it to the correct plant.
  
  
  
  User Authorizations:
  
  Verify that the user creating the ticket has the necessary authorizations to access the specified plant. If not, contact your SAP security administrator to adjust the user roles.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help files related to the OIJ module for any specific requirements or additional troubleshooting steps.
  
  
  
  Error Logs:
  
  Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW21 (Create Notification) or IW31 (Create Order) that may be used in conjunction with ticket creation.
  SAP Notes: Look for SAP Notes related to the OIJ module and the specific error message for any patches or updates that may address the issue.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the OIJ_EL108 error message.