How To Fix OIJ_CUST001 - Activate either the external details update or the reference doc. update

SAP Error Message - Details

• Message type: E = Error

• Message class: OIJ_CUST - TSW Customizing / Technical

• Message number: 001

• Message text: Activate either the external details update or the reference doc. update

What causes this issue?

You tried to activate both the external details update as well as the
reference document update.

System Response

The current implementation allows you only to do one of these updates,
not both.

How to fix this error?

Decide which update you want and mark only either the external details
update or the reference document update.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OIJ_CUST001 - Activate either the external details update or the reference doc. update ?

  The SAP error message OIJ_CUST001 typically occurs in the context of the SAP Oil and Gas (OIJ) module, particularly when dealing with the configuration of external details updates and reference document updates. This error indicates that the system requires you to activate one of these two options to proceed with the operation you are attempting.
  Cause:
  The error arises when both the external details update and the reference document update are deactivated in the system configuration. The system needs at least one of these options to be active to process the transaction or operation you are trying to execute.
  Solution:
  To resolve this error, you need to activate either the external details update or the reference document update in the configuration settings. Here’s how you can do that:
  
  
  Access the Configuration Settings:
  
  Go to the SAP Easy Access screen.
  Navigate to the configuration area for the Oil and Gas module. This is usually found under the path: 
  SPRO -> SAP Reference IMG -> Oil & Gas -> [Relevant Area]
  
  
  
  
  Locate the Relevant Settings:
  
  Look for the settings related to external details updates and reference document updates. This may vary based on your specific implementation and version of SAP.
  
  
  
  Activate the Required Option:
  
  You will find options to activate either the external details update or the reference document update. Choose one based on your business requirements.
  Make sure to save your changes.
  
  
  
  Test the Changes:
  
  After making the changes, try to execute the transaction again to see if the error persists.
  
  
  
  Related Information:
  
  Documentation: Refer to the SAP Help Portal or specific documentation related to the Oil and Gas module for detailed guidance on configuration settings.
  User Roles: Ensure that you have the necessary authorizations to make changes in the configuration settings.
  Consult with Experts: If you are unsure which option to activate, consult with your SAP functional consultant or a team member who specializes in the Oil and Gas module to understand the implications of each option.
  
  By following these steps, you should be able to resolve the OIJ_CUST001 error and continue with your operations in SAP.