How To Fix OIJ_ATL017 - ATL Credit failed; delivery document &1 created sucessfully

SAP Error Message - Details

• Message type: E = Error

• Message class: OIJ_ATL - Authority to Load related messages

• Message number: 017

• Message text: ATL Credit failed; delivery document &1 created sucessfully

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message OIJ_ATL017 - ATL Credit failed; delivery document &1 created sucessfully ?

  The SAP error message OIJ_ATL017, which states "ATL Credit failed; delivery document &1 created successfully," typically occurs in the context of the SAP Oil and Gas (OIJ) module, particularly when dealing with the Automatic Transfer of Liquids (ATL) functionality. This error indicates that while a delivery document was created successfully, there was an issue with the credit process associated with that delivery.
  Cause:
  The error can be caused by several factors, including:
  
  Credit Limit Issues: The customer may have exceeded their credit limit, preventing the system from processing the credit.
  Master Data Issues: There may be inconsistencies or missing information in the customer master data or material master data.
  Configuration Issues: The settings related to credit management in the SAP system may not be configured correctly.
  Document Flow Issues: There may be issues with the document flow or dependencies that are not met, leading to the failure of the credit process.
  User Authorizations: The user may not have the necessary authorizations to perform credit checks or related transactions.
  
  Solution:
  To resolve the OIJ_ATL017 error, you can take the following steps:
  
  
  Check Customer Credit Limit:
  
  Review the customer’s credit limit in the system. If the limit has been exceeded, consider adjusting the limit or reviewing the customer's payment history.
  
  
  
  Review Master Data:
  
  Ensure that the customer master data and material master data are complete and accurate. Check for any missing fields or incorrect entries.
  
  
  
  Configuration Review:
  
  Verify the configuration settings for credit management in the SAP system. Ensure that the credit control area and related settings are correctly defined.
  
  
  
  Analyze Document Flow:
  
  Check the document flow related to the delivery document. Ensure that all prerequisite documents are in place and that there are no inconsistencies.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to perform credit checks. If not, work with your SAP security team to grant the required permissions.
  
  
  
  Review Logs and Traces:
  
  Check the application logs (transaction SLG1) for more detailed error messages or traces that can provide additional context about the failure.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after performing the above checks, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VKM1 (Release Blocked Documents) for managing sales orders and credit checks.
  Credit Management: Understanding the credit management functionality in SAP can help in troubleshooting and configuring the system effectively.
  Documentation: Refer to SAP documentation and user guides specific to the OIJ module for detailed information on handling deliveries and credit processes.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the OIJ_ATL017 error.