How To Fix OD875 - No save possible: Duplicate ticket &1 loc. &2 year &3 month &4 found.

SAP Error Message - Details

• Message type: E = Error

• Message class: OD - IS-Oil: TSW Traders' and Schedulers' Workbench messages

• Message number: 875

• Message text: No save possible: Duplicate ticket &1 loc. &2 year &3 month &4 found.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OD875 - No save possible: Duplicate ticket &1 loc. &2 year &3 month &4 found. ?

  The SAP error message OD875 indicates that there is a duplicate ticket in the system for a specific location, year, and month. This typically occurs in the context of ticket management or service order processing, where each ticket is expected to be unique for a given combination of parameters.
  Cause:
  The error is triggered when the system detects that a ticket with the same identifier (or key) already exists for the specified location, year, and month. This can happen due to:
  
  Manual data entry errors where the same ticket is entered multiple times.
  Data import processes that inadvertently create duplicates.
  System issues or bugs that lead to duplicate entries.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check for Existing Tickets:
  
  Use the relevant transaction code (e.g., IW21 for creating service orders) to search for existing tickets using the same location, year, and month.
  Verify if the ticket already exists in the system.
  
  
  
  Identify Duplicates:
  
  If duplicates are found, determine which ticket is valid and which one should be deleted or modified.
  You may need to consult with your team or stakeholders to decide on the appropriate action.
  
  
  
  Delete or Modify Duplicates:
  
  If a duplicate ticket is identified and confirmed as unnecessary, you can delete it using the appropriate transaction code (e.g., IW22 for changing service orders).
  If the duplicate ticket contains important information, consider modifying it instead of deleting it.
  
  
  
  Prevent Future Duplicates:
  
  Review your data entry processes to ensure that checks are in place to prevent duplicate entries.
  If applicable, implement validation rules or use unique identifiers for tickets to avoid future conflicts.
  
  
  
  Consult Documentation or Support:
  
  If you are unable to resolve the issue, consult SAP documentation or reach out to your SAP support team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW21 (Create Service Order), IW22 (Change Service Order), and IW23 (Display Service Order).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Permissions: Ensure that you have the necessary permissions to view, modify, or delete tickets in the system.
  
  By following these steps, you should be able to resolve the OD875 error and prevent it from occurring in the future.