How To Fix OD855 - Ticket &1 : Error while posting delivery confirmation

SAP Error Message - Details

• Message type: E = Error

• Message class: OD - IS-Oil: TSW Traders' and Schedulers' Workbench messages

• Message number: 855

• Message text: Ticket &1 : Error while posting delivery confirmation

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message OD855 - Ticket &1 : Error while posting delivery confirmation ?

  The SAP error message OD855, which states "Ticket &1: Error while posting delivery confirmation," typically occurs during the process of confirming deliveries in the SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Possible Causes:
  
  
  Data Inconsistencies: There may be inconsistencies in the data related to the delivery, such as missing or incorrect information in the delivery document or related master data (e.g., material master, customer master).
  
  
  Authorization Issues: The user attempting to post the delivery confirmation may not have the necessary authorizations to perform this action.
  
  
  System Configuration: Incorrect configuration settings in the SAP system related to delivery processing or confirmation can lead to errors.
  
  
  Batch Management Issues: If the materials involved are batch-managed, there may be issues with batch determination or availability.
  
  
  Status of Delivery Document: The delivery document may be in a status that does not allow for confirmation (e.g., already confirmed, canceled, etc.).
  
  
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they may interfere with the standard posting process.
  
  
  Solutions:
  
  
  Check Delivery Document: Review the delivery document for any missing or incorrect data. Ensure that all required fields are filled out correctly.
  
  
  Authorization Check: Verify that the user has the necessary authorizations to post delivery confirmations. This can be done by checking the user's roles and authorizations in the SAP system.
  
  
  Review Configuration: Check the configuration settings related to delivery processing in the SAP system. Ensure that they are set up correctly according to business requirements.
  
  
  Batch Management: If applicable, check the batch management settings and ensure that the correct batches are available for confirmation.
  
  
  Document Status: Verify the status of the delivery document. If it is already confirmed or in a status that does not allow further processing, you may need to take corrective actions.
  
  
  Debugging: If the issue persists, consider debugging the process to identify any custom code or enhancements that may be causing the error.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP Support for assistance, providing them with the error message details and any relevant logs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL02N (Change Outbound Delivery) and VL03N (Display Outbound Delivery) to review and manage delivery documents.
  Error Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide additional context for troubleshooting.
  User Exits and BAdIs: If there are custom developments, review any user exits or BAdIs that may be involved in the delivery confirmation process.
  
  By systematically addressing these potential causes and implementing the suggested solutions, you should be able to resolve the OD855 error and successfully post delivery confirmations in SAP.