How To Fix OD810 - Consignee &1 not found.

SAP Error Message - Details

• Message type: E = Error

• Message class: OD - IS-Oil: TSW Traders' and Schedulers' Workbench messages

• Message number: 810

• Message text: Consignee &1 not found.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message OD810 - Consignee &1 not found. ?

  The SAP error message OD810 "Consignee &1 not found" typically occurs in the context of logistics and transportation management when the system is unable to locate the specified consignee in the database. This can happen in various scenarios, such as during the creation of a delivery, shipment, or when processing transportation documents.
  Causes:
  
  Missing Data: The consignee data may not have been created or maintained in the system.
  Incorrect Input: The consignee number or ID entered may be incorrect or misspelled.
  Data Deletion: The consignee record may have been deleted or marked as inactive.
  Authorization Issues: The user may not have the necessary permissions to view the consignee data.
  Configuration Issues: There may be issues with the configuration of the logistics or transportation modules.
  
  Solutions:
  
  
  Verify Consignee Data:
  
  Check if the consignee exists in the system by using transaction codes like BP (Business Partner) or XD03 (Display Customer) to search for the consignee.
  Ensure that the consignee is active and not marked for deletion.
  
  
  
  Correct Input:
  
  Double-check the consignee number or ID entered in the transaction. Ensure there are no typographical errors.
  
  
  
  Create or Update Consignee:
  
  If the consignee does not exist, create a new consignee record using the appropriate transaction (e.g., BP for Business Partner).
  If the consignee exists but is inactive, reactivate it or update the necessary details.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the consignee data. This may involve checking user roles and permissions.
  
  
  
  Consult Configuration:
  
  If the issue persists, consult with your SAP Basis or configuration team to ensure that the logistics and transportation modules are correctly configured.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP, XD03, VL03N (Display Outbound Delivery), and VT01N (Create Shipment) for managing consignee data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for logistics and transportation management for best practices in managing consignee data.
  
  If the problem continues after trying the above solutions, it may be beneficial to reach out to your SAP support team for further assistance.