How To Fix OD739 - ZERO conversion factor is not allowed!

SAP Error Message - Details

• Message type: E = Error

• Message class: OD - IS-Oil: TSW Traders' and Schedulers' Workbench messages

• Message number: 739

• Message text: ZERO conversion factor is not allowed!

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message OD739 - ZERO conversion factor is not allowed! ?

  The SAP error message OD739 "ZERO conversion factor is not allowed!" typically occurs in the context of material management or production planning when there is an attempt to use a conversion factor of zero in a scenario where it is not permissible. This can happen in various situations, such as when defining units of measure for materials or during the configuration of certain master data.
  Cause:
  
  Zero Conversion Factor: The most direct cause of this error is that a conversion factor has been set to zero in the unit of measure settings for a material. This can happen if the conversion factor is incorrectly defined or if there is a mistake in the data entry.
  Incorrect Master Data: The error may also arise from incorrect or incomplete master data settings, such as in the material master or in the unit of measure conversion settings.
  Configuration Issues: There may be issues in the configuration of the material or product that lead to this error.
  
  Solution:
  
  
  Check Unit of Measure Settings:
  
  Go to the material master record (transaction code MM02 or MM03) and check the unit of measure settings.
  Ensure that all conversion factors are set correctly and that none of them are zero.
  
  
  
  Review Material Master Data:
  
  Verify the material master data for the specific material that is causing the error. Look for any inconsistencies or incorrect entries in the unit of measure or conversion factors.
  
  
  
  Adjust Conversion Factors:
  
  If you find a conversion factor set to zero, update it to a valid non-zero value. This may involve consulting with relevant stakeholders to determine the correct conversion factor.
  
  
  
  Check Configuration:
  
  If the issue persists, review the configuration settings related to units of measure in the SAP system. This may involve checking the configuration in the IMG (Implementation Guide) under Logistics > General > Master Data > Units of Measure.
  
  
  
  Testing:
  
  After making the necessary changes, perform tests to ensure that the error no longer occurs and that the system behaves as expected.
  
  
  
  Related Information:
  
  Transaction Codes: MM02 (Change Material), MM03 (Display Material), and possibly OME1 (Maintain Units of Measure).
  Documentation: Refer to SAP Help documentation for detailed information on unit of measure settings and conversion factors.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the OD739 error in your SAP system.