How To Fix OD714 - Ticket purpose & not allowed with this transaction.

OD714 - Overview

• Message type: E = Error

• Message class: OD - IS-Oil: TSW Traders' and Schedulers' Workbench messages

• Message number: 714

• Message text: Ticket purpose & not allowed with this transaction.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OD714 - Ticket purpose & not allowed with this transaction. ?

  The SAP error message OD714, which states "Ticket purpose & not allowed with this transaction," typically occurs when there is a mismatch between the ticket purpose and the transaction being executed in the SAP system. This error is often encountered in the context of service management or customer service modules, where tickets (or service requests) are created and processed.
  
  Cause:
  
  Incompatible Ticket Purpose: The ticket purpose you are trying to use is not allowed for the specific transaction you are attempting to perform. Each transaction in SAP may have specific ticket purposes that are valid for it.
  
  Configuration Issues: The configuration settings in the SAP system may not allow the selected ticket purpose for the transaction type you are using.
  Authorization Issues: The user may not have the necessary authorizations to use the selected ticket purpose with the transaction.
  
  
  Solution:
  
  Check Ticket Purpose: Verify that the ticket purpose you are trying to use is valid for