How To Fix OD355 - No worklist items found.

SAP Error Message - Details

• Message type: E = Error

• Message class: OD - IS-Oil: TSW Traders' and Schedulers' Workbench messages

• Message number: 355

• Message text: No worklist items found.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OD355 - No worklist items found. ?

  The SAP error message OD355 "No worklist items found" typically occurs in the context of SAP Business Workflow or when using the SAP Business Workplace (SBWP). This message indicates that there are no items available in the user's worklist for processing. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  No Pending Tasks: The user may not have any tasks assigned to them in the workflow. This could be due to the completion of previous tasks or the absence of new tasks assigned.
  Workflow Configuration Issues: There may be issues with the workflow configuration that prevent tasks from being generated or assigned correctly.
  Authorization Issues: The user may not have the necessary authorizations to view or access the worklist items.
  Selection Criteria: The worklist may be filtered based on specific criteria that do not match any existing tasks.
  System Errors: There could be temporary system issues or errors that prevent the worklist from being populated.
  
  Solutions:
  
  Check Workflow Status: Verify if there are any active workflows assigned to the user. You can do this by checking the workflow logs or using transaction codes like SWI1 (Work Item Selection) to see if there are any items pending.
  Review User Authorizations: Ensure that the user has the necessary authorizations to access the worklist. This can be checked in transaction SU53 (Authorization Check) or by consulting with your security team.
  Adjust Selection Criteria: If the worklist is filtered, try adjusting the selection criteria to see if any items appear. This can be done in the worklist settings.
  Check Workflow Configuration: If you have access, review the workflow configuration to ensure that it is set up correctly and that tasks are being generated as expected.
  System Check: If the issue persists, check for any system errors or issues that may be affecting the workflow processing. This may involve consulting with your SAP Basis team.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SWI1: Work Item Selection
  SWI2_FREQ: Work Items by Frequency
  SWI2_DURA: Work Items by Duration
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message OD355.
  Documentation: Review SAP documentation on Business Workflow for more insights into how workflows are managed and how to troubleshoot common issues.
  
  If the problem continues after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.