How To Fix OD267 - Document &1 does not exist.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: OD - IS-Oil: TSW Traders' and Schedulers' Workbench messages

  • Message number: 267

  • Message text: Document &1 does not exist.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message OD267 - Document &1 does not exist. ?

    The SAP error message OD267 "Document &1 does not exist" typically occurs when you are trying to access a document (such as a purchase order, invoice, or any other document type) that the system cannot find. This can happen for several reasons:

    Causes:

    1. Incorrect Document Number: The document number you are trying to access may be incorrect or mistyped.
    2. Document Deletion: The document may have been deleted or archived, making it unavailable in the current database.
    3. Authorization Issues: You may not have the necessary permissions to view the document.
    4. Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to the document not being available.
    5. Document Type Restrictions: The document type you are trying to access may not be valid in the current context or transaction.

    Solutions:

    1. Verify Document Number: Double-check the document number you are entering to ensure it is correct.
    2. Check Document Status: Use transaction codes like ME23N (for purchase orders) or FB03 (for financial documents) to check if the document exists in the system.
    3. Consult with IT or SAP Basis Team: If you suspect the document has been deleted or archived, consult with your IT or SAP Basis team to check the document's status.
    4. Review Authorizations: Ensure that you have the necessary authorizations to access the document. You may need to contact your SAP security team for assistance.
    5. Check for Data Synchronization: If your SAP system is integrated with other systems, ensure that data synchronization is functioning correctly.
    6. Use Alternative Search Methods: If you are unable to find the document using the document number, try searching using other criteria (like date, vendor, etc.) to locate it.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes for document management in SAP, such as ME23N (Display Purchase Order), FB03 (Display Document), or others depending on the document type.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Refer to SAP documentation or user manuals for guidance on document management and troubleshooting.

    If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team for further investigation.

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