How To Fix OD155 - Ticket validation error : Sales Order &1 blocked for delivery.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: OD - IS-Oil: TSW Traders' and Schedulers' Workbench messages

  • Message number: 155

  • Message text: Ticket validation error : Sales Order &1 blocked for delivery.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message OD155 - Ticket validation error : Sales Order &1 blocked for delivery. ?

    The SAP error message OD155, which states "Ticket validation error: Sales Order &1 blocked for delivery," typically occurs in the context of sales and distribution processes. This error indicates that the specified sales order is blocked from being delivered due to certain conditions that need to be addressed.

    Causes of the Error

    1. Credit Limit Exceeded: The customer associated with the sales order may have exceeded their credit limit, which can block the order from being processed for delivery.

    2. Incomplete Data: There may be missing or incomplete data in the sales order, such as missing delivery addresses, payment terms, or other critical information.

    3. Blocked Status: The sales order itself may be in a blocked status due to various reasons, such as manual blocking by a user or automatic blocking due to certain conditions (e.g., pricing issues).

    4. Material Availability: The materials associated with the sales order may not be available for delivery, leading to a block.

    5. Delivery Date Issues: The requested delivery date may be in the past or not feasible based on the current inventory and logistics.

    Solutions to the Error

    1. Check Credit Management:

      • Review the customer’s credit limit and outstanding balances. If the credit limit is exceeded, consider adjusting the limit or collecting outstanding payments.
    2. Review Sales Order Data:

      • Check the sales order for any missing or incorrect information. Ensure that all required fields are filled out correctly.
    3. Unblock the Sales Order:

      • If the sales order is manually blocked, you may need to consult with the relevant department (e.g., sales, finance) to understand the reason for the block and take appropriate action to unblock it.
    4. Check Material Availability:

      • Verify the availability of materials in the inventory. If materials are not available, you may need to procure them or adjust the delivery schedule.
    5. Adjust Delivery Dates:

      • If the delivery date is an issue, consider adjusting it to a future date that aligns with inventory availability and logistics capabilities.
    6. Consult with SAP Support:

      • If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or refer to SAP Notes for specific guidance related to this error.

    Related Information

    • Transaction Codes: You may use transaction codes like VA03 (Display Sales Order) to review the sales order details and identify the cause of the block.
    • SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions for this specific error.
    • User Roles: Ensure that the user attempting to process the delivery has the necessary authorizations to do so.

    By following these steps, you should be able to identify the cause of the OD155 error and take appropriate actions to resolve it.

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