How To Fix OD113 - A deleted ticket with the same name already exists.

OD113 - Overview

• Message type: E = Error

• Message class: OD - IS-Oil: TSW Traders' and Schedulers' Workbench messages

• Message number: 113

• Message text: A deleted ticket with the same name already exists.

What causes this issue?

A deleted ticket exists with the same name.

System Response

You can recover that ticket or create a ticket with a different number

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OD113 - A deleted ticket with the same name already exists. ?

  The SAP error message OD113, which states "A deleted ticket with the same name already exists," typically occurs in the context of SAP Solution Manager or SAP IT Service Management (ITSM) when you are trying to create a new ticket (or incident) with a name or identifier that has already been used for a ticket that has been deleted.
  
  Cause:
  
  Duplicate Ticket Name: The system is designed to prevent the creation of new tickets with the same identifier as a previously deleted ticket. This is to maintain data integrity and avoid confusion in ticket tracking.
  System Configuration: The system may be configured to retain certain metadata about deleted tickets, including their names or identifiers, which can lead to this error if you attempt to reuse the same name.
  
  
  Solution:
  
  Use a Different Ticket Name: The simplest solution is to create a new ticket with a different name or identifier that has not been used before.
  Check