How To Fix OC838 - No tank dip and goods movement possible, a related tank is blocked

SAP Error Message - Details

• Message type: E = Error

• Message class: OC - IS-Oil: BDRP Bulk Distribution Requirement Planning messages

• Message number: 838

• Message text: No tank dip and goods movement possible, a related tank is blocked

What causes this issue?

The blocking indicator in the tank master data (general settings -
expiry) is set for the related tank. Therefore, there are no tank dips
or goods movements possible related to this tank.

How to fix this error?

To set the tank up so that tank dips and goods movements are possible,
set the blocking indicator.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OC838 - No tank dip and goods movement possible, a related tank is blocked ?

  The SAP error message OC838 indicates that a tank is blocked, which prevents any tank dip (measurement of the liquid level in the tank) and goods movement (such as stock transfers or inventory adjustments) from being processed. This error typically arises in the context of managing inventory in a tank storage system, often used in industries like chemicals, oil and gas, or food and beverage.
  Cause:
  
  
  Tank Blockage: The tank in question is marked as blocked in the system. This could be due to various reasons, such as:
  
  Maintenance activities.
  Quality issues with the contents of the tank.
  Regulatory compliance requirements.
  Manual blocking by a user for operational reasons.
  
  
  
  Configuration Issues: There may be configuration settings in the SAP system that prevent movements or measurements from being processed for certain tanks.
  
  
  Incomplete Transactions: Previous transactions related to the tank may not have been completed, leading to a blockage.
  
  
  Solution:
  
  
  Check Tank Status: 
  
  Navigate to the tank management module in SAP and check the status of the tank. Look for any flags or indicators that show the tank is blocked.
  If the tank is blocked, determine the reason for the blockage.
  
  
  
  Unblock the Tank:
  
  If the blockage is no longer valid (e.g., maintenance is complete, quality issues resolved), you can unblock the tank. This typically involves:
  
  Accessing the tank management screen.
  Changing the status of the tank from blocked to available.
  
  
  Ensure that all necessary checks and approvals are completed before unblocking.
  
  
  
  Review Configuration:
  
  If the blockage seems to be due to configuration settings, consult with your SAP administrator or a functional consultant to review the settings related to tank management.
  
  
  
  Complete Pending Transactions:
  
  Check for any pending transactions that may be causing the blockage. Complete or reverse these transactions as necessary.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions related to tank management and error handling.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for tank management, such as:
  
  COT1: Create tank.
  COT2: Change tank.
  COT3: Display tank.
  
  
  
  User Roles: Ensure that the user attempting to unblock the tank has the necessary permissions to make changes to tank statuses.
  
  
  Audit Trail: Keep a record of changes made to tank statuses for compliance and auditing purposes.
  
  
  Training: Consider training for users involved in tank management to minimize errors and improve understanding of the system.
  
  
  If the issue persists after following these steps, it may be necessary to consult with SAP support or your internal IT team for further assistance.