How To Fix OC790 - Database error encountered when accessing site control parameters

OC790 - Overview

• Message type: E = Error

• Message class: OC - IS-Oil: BDRP Bulk Distribution Requirement Planning messages

• Message number: 790

• Message text: Database error encountered when accessing site control parameters

What causes this issue?

A database access error was encountered when the system tried to load
site control parameters for this customer.

System Response

Processing continues without accessing the site control parameters.

How to fix this error?

Contact your system administrator.

Error message extract from SAP system. Copyright SAP SE.

OC790 - Details

• The SAP error message OC790, which indicates a "Database error encountered when accessing site control parameters," typically arises when there are issues related to database connectivity or integrity when the system is trying to access specific site control parameters in the SAP system.
  Causes:
  
  Database Connectivity Issues: There may be a problem with the connection between the SAP application server and the database server.
  Database Corruption: The database tables that store site control parameters may be corrupted or have integrity issues.
  Missing or Inaccessible Data: The required data for site control parameters may be missing or not accessible due to permission issues.
  
  Configuration Issues: Incorrect configuration settings in the SAP system or database settings can lead to this error.
  Locking Issues: If the database is locked or if there are long-running transactions, it may prevent access to the required data.
  
  Solutions:
  
  
  Check Database Connectivity:
  
  Ensure that the database server is up and running.
  Verify the connection settings in the SAP