How To Fix OC711 - Sales hour set reference has been cleared - modification is possible

SAP Error Message - Details

• Message type: E = Error

• Message class: OC - IS-Oil: BDRP Bulk Distribution Requirement Planning messages

• Message number: 711

• Message text: Sales hour set reference has been cleared - modification is possible

What causes this issue?

The reference to a standard sales hour set has been cleared. The sales
hour settings remain - and they can be modified, if required.

System Response

Processing continues.

How to fix this error?

Modify the sales hour set entries if required.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OC711 - Sales hour set reference has been cleared - modification is possible ?

  The SAP error message OC711, which states "Sales hour set reference has been cleared - modification is possible," typically occurs in the context of sales and distribution (SD) or production planning (PP) modules. This error indicates that the reference for a sales hour set has been cleared, which means that the system is allowing modifications that may not be intended or could lead to inconsistencies in data.
  Cause:
  
  
  Cleared Reference: The primary cause of this error is that the reference for the sales hour set has been cleared or deleted. This can happen due to various reasons, such as:
  
  Manual deletion of the sales hour set.
  Changes in configuration settings.
  Data inconsistencies or corruption.
  
  
  
  System Configuration: Changes in the configuration settings related to sales hour sets or related master data can also lead to this error.
  
  
  Data Integrity Issues: If there are issues with data integrity or if the data has been modified in a way that the system does not recognize the sales hour set, this error may occur.
  
  
  Solution:
  
  
  Check Configuration: Review the configuration settings for sales hour sets in the SAP system. Ensure that the necessary settings are in place and that the sales hour set is correctly defined.
  
  
  Restore Reference: If the sales hour set reference has been cleared unintentionally, you may need to restore it. This could involve:
  
  Recreating the sales hour set.
  Ensuring that all necessary data is correctly entered and linked.
  
  
  
  Data Consistency Check: Perform a data consistency check to identify any inconsistencies in the related master data. This may involve running specific SAP reports or transactions that can help identify issues.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to this error message. SAP Notes may provide specific guidance or patches that can resolve the issue.
  
  
  Contact SAP Support: If the issue persists and you are unable to resolve it, consider reaching out to SAP support for assistance. They can provide more detailed insights based on your specific system configuration and data.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as:
  
  OVZB (for sales hour set configuration)
  SOM1 (for sales order management)
  
  
  
  SAP Notes: Search for SAP Notes related to error OC711 in the SAP Support Portal. These notes may contain specific fixes or workarounds.
  
  
  User Forums: Check SAP community forums or user groups for discussions related to this error. Other users may have encountered similar issues and can provide insights or solutions.
  
  
  By following these steps, you should be able to identify the cause of the OC711 error and implement a solution to resolve it.