How To Fix OC261 - Customer linked to location & - SO characteristics found for customer

SAP Error Message - Details

• Message type: E = Error

• Message class: OC - IS-Oil: BDRP Bulk Distribution Requirement Planning messages

• Message number: 261

• Message text: Customer linked to location & - SO characteristics found for customer

What causes this issue?

The customer is linked to the business location &V1& as a business
partner.
The system found storage object characteristics defined for the
customer, but not for the business location.

System Response

The system lets you maintain the storage object characteristics defined
for the customer business partner.

How to fix this error?

The customer should not have to 'inherit' characteristics which
are defined for the business location, unless you want this to happen.
If you want the characteristics defined for the location to be used for
the customer, remove the characteristics segments which are defined for
the customer and define them for the business location.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OC261 - Customer linked to location & - SO characteristics found for customer ?

  The SAP error message OC261 indicates that there is a problem related to the customer and the sales order (SO) characteristics linked to a specific location. This error typically arises in the context of sales and distribution (SD) processes, particularly when trying to create or process sales orders.
  
  Cause:
  The error message OC261 usually occurs due to one or more of the following reasons:
  
  
  Customer Master Data Issues: The customer master data may not be correctly set up for the specific location or sales area. This can include missing or incorrect information in the customer master record.
  
  
  Sales Area Configuration: The sales area (which includes the sales organization, distribution channel, and division) may not be properly configured for the customer. If the sales area does not match the characteristics required for the sales order, this error can occur.
  
  
  Location-Specific Settings: There may be specific settings or restrictions related to the location that are not aligned