How To Fix OC241 - Unknown response from POPUP_TO_CONFIRM_WITH_MESSAGE

SAP Error Message - Details

• Message type: E = Error

• Message class: OC - IS-Oil: BDRP Bulk Distribution Requirement Planning messages

• Message number: 241

• Message text: Unknown response from POPUP_TO_CONFIRM_WITH_MESSAGE

What causes this issue?

Unknown response from standard function POPUP_TO_CONFIRM_WITH_MESSAGE.

System Response

Processing continues.

How to fix this error?

Contact your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OC241 - Unknown response from POPUP_TO_CONFIRM_WITH_MESSAGE ?

  The SAP error message OC241, which indicates an "Unknown response from POPUP_TO_CONFIRM_WITH_MESSAGE," typically occurs when there is an issue with the dialog box that is used to confirm an action in the SAP GUI. This can happen for various reasons, including issues with the function module, the way the dialog is being called, or even user interface inconsistencies.
  Causes:
  
  Function Module Issues: The function module POPUP_TO_CONFIRM_WITH_MESSAGE may not be called correctly, or there may be an issue with the parameters being passed to it.
  User Interface Problems: There may be inconsistencies or bugs in the SAP GUI that prevent the dialog from functioning properly.
  Session Management: If there are issues with the user session or if the session has timed out, it may lead to unexpected behavior.
  Custom Code: If there is custom ABAP code that interacts with this function module, it may not be handling the responses correctly.
  SAP GUI Version: An outdated or incompatible version of the SAP GUI can lead to unexpected errors.
  
  Solutions:
  
  Check Function Module Call: Review the code where POPUP_TO_CONFIRM_WITH_MESSAGE is called. Ensure that all parameters are correctly set and that the function is being called in the right context.
  Update SAP GUI: Ensure that you are using the latest version of the SAP GUI. Sometimes, updating to the latest version can resolve UI-related issues.
  Session Management: Log out and log back into the SAP system to refresh your session. This can help if the issue is related to session management.
  Debugging: If you have access to the ABAP code, use the debugger to step through the code and see where the error occurs. This can provide insights into what might be going wrong.
  Check for Custom Code: If there is custom code involved, review it for any potential issues that could be causing the error. Ensure that it properly handles the responses from the popup.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. SAP frequently releases updates and fixes for known issues.
  
  Related Information:
  
  SAP Community: You can search for discussions related to this error on the SAP Community forums, where other users may have encountered and resolved similar issues.
  SAP Documentation: Review the official SAP documentation for POPUP_TO_CONFIRM_WITH_MESSAGE to understand its parameters and expected behavior.
  Error Logs: Check the transaction codes like ST22 (Dump Analysis) and SM21 (System Log) for any related error messages that could provide more context about the issue.
  
  If the problem persists after trying the above solutions, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.