How To Fix OC173 - Start meter reading smaller than previous meter reading

SAP Error Message - Details

• Message type: E = Error

• Message class: OC - IS-Oil: BDRP Bulk Distribution Requirement Planning messages

• Message number: 173

• Message text: Start meter reading smaller than previous meter reading

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message OC173 - Start meter reading smaller than previous meter reading ?

  The SAP error message OC173, which states "Start meter reading smaller than previous meter reading," typically occurs in the context of utility billing or meter management within the SAP IS-U (Industry Solution for Utilities) module. This error indicates that the new meter reading entered is less than the last recorded meter reading, which is not valid in most scenarios, as meter readings should generally increase over time.
  Cause:
  
  Data Entry Error: The most common cause is a simple data entry mistake where the user accidentally inputs a lower reading than the previous one.
  Meter Replacement: If a meter has been replaced or recalibrated, the new meter may start at a lower reading, which can lead to this error if not handled correctly.
  Incorrect Meter Reading Process: The process for entering meter readings may not have been followed correctly, leading to inconsistencies in the data.
  System Configuration Issues: There may be issues with how the system is configured to handle meter readings, especially if there are customizations or specific business rules in place.
  
  Solution:
  
  Verify Meter Readings: Check the previous meter reading and ensure that the new reading is indeed higher. If it is a data entry error, correct the new reading.
  Check for Meter Replacement: If the meter was replaced, ensure that the new meter's starting reading is correctly documented and that the system is updated to reflect this change.
  Review Meter Reading Process: Ensure that the correct procedures for entering meter readings are being followed. This may involve training for users or reviewing documentation.
  Consult System Configuration: If the issue persists, consult with your SAP system administrator or technical team to review the configuration settings related to meter readings. They may need to adjust settings or implement custom logic to handle specific scenarios.
  Use Adjustment Readings: If necessary, consider using adjustment readings to correct the situation, especially if the lower reading is valid due to a meter replacement or other legitimate reasons.
  
  Related Information:
  
  Documentation: Refer to SAP documentation for IS-U regarding meter reading processes and error handling.
  User Training: Ensure that users responsible for entering meter readings are adequately trained on the system and understand the implications of entering incorrect data.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support or consulting with an SAP expert who specializes in IS-U for further assistance.
  
  By following these steps, you should be able to resolve the OC173 error and ensure that meter readings are accurately recorded in the system.