How To Fix OC110 - Customer & is not a ship-to party - SO assignment not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: OC - IS-Oil: BDRP Bulk Distribution Requirement Planning messages

• Message number: 110

• Message text: Customer & is not a ship-to party - SO assignment not possible

What causes this issue?

Storage objects which normally have a physically fixed location can
only be linked to 'Ship-to' customers.
The customer &V1& however is not used as a 'Ship-to' party for any
other customer and does not have a self-referencing 'Ship-to' (SH)
partner function.

System Response

The system prevents storage object assignment.

How to fix this error?

Please select another customer or create a self-referencing 'Ship-to'
partner function for this customer.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OC110 - Customer & is not a ship-to party - SO assignment not possible ?

  The SAP error message OC110 indicates that the customer specified in a sales order (SO) is not recognized as a valid ship-to party. This can occur for several reasons, and understanding the cause is essential for resolving the issue. Here’s a breakdown of the potential causes, solutions, and related information:
  Causes:
  
  
  Customer Master Data Issues: The customer may not be set up correctly in the system. Specifically, the customer may not have a valid ship-to address or may not be assigned as a ship-to party in the customer master data.
  
  
  Incorrect Customer Number: The customer number entered in the sales order may be incorrect or may not exist in the system.
  
  
  Sales Area Configuration: The sales area (Sales Organization, Distribution Channel, Division) associated with the customer may not be configured correctly, or the customer may not be assigned to the relevant sales area.
  
  
  Status of Customer: The customer may be blocked for sales or may have been marked as inactive.
  
  
  Missing Ship-to Party: The ship-to party may not be defined in the customer master data, or the relationship between the sold-to party and the ship-to party may not be established.
  
  
  Solutions:
  
  
  Check Customer Master Data:
  
  Go to the customer master data (transaction code XD03 for display).
  Verify that the customer is set up correctly with a valid ship-to address.
  Ensure that the customer is assigned to the correct sales area.
  
  
  
  Verify Customer Number:
  
  Double-check the customer number entered in the sales order to ensure it is correct.
  
  
  
  Review Sales Area Configuration:
  
  Ensure that the customer is assigned to the correct sales area. You can check this in the customer master data or through the sales area configuration.
  
  
  
  Check Customer Status:
  
  Ensure that the customer is not blocked for sales. This can be checked in the customer master data under the status tab.
  
  
  
  Define Ship-to Party:
  
  If the customer is a sold-to party, ensure that a valid ship-to party is defined. You can create a new ship-to party if necessary.
  
  
  
  Use Transaction Codes:
  
  Use transaction codes like VD03 (Display Customer) or VD02 (Change Customer) to review and modify customer details.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD03: Display Customer (General)
  VD03: Display Customer (Sales Area)
  VD02: Change Customer (Sales Area)
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  
  Documentation: Refer to SAP documentation for customer master data management and sales order processing for more detailed guidance.
  
  
  By following these steps, you should be able to identify the cause of the OC110 error and implement the necessary solutions to resolve it. If the issue persists, consider reaching out to your SAP support team for further assistance.