How To Fix OB417 - Entry found for the input supplied, but status is inactive

SAP Error Message - Details

• Message type: E = Error

• Message class: OB - IS-OIL Downstream TDP messages

• Message number: 417

• Message text: Entry found for the input supplied, but status is inactive

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OB417 - Entry found for the input supplied, but status is inactive ?

  The SAP error message OB417 ("Entry found for the input supplied, but status is inactive") typically occurs in the context of configuration settings, particularly when dealing with account determination or other configuration tables in SAP. This error indicates that the system has found an entry that matches the input criteria, but that entry is marked as inactive, meaning it cannot be used for processing.
  Cause:
  
  Inactive Configuration: The most common cause is that the configuration entry (e.g., a G/L account, cost center, or other master data) is set to inactive. This can happen if the entry was deliberately deactivated or if it was never activated after being created.
  Incorrect Input: Sometimes, the input parameters may not match the active entries, leading to confusion in the system.
  Data Migration Issues: If data was migrated from another system, some entries may not have been properly activated or may have been set to inactive during the migration process.
  
  Solution:
  
  
  Check Configuration: 
  
  Go to the relevant configuration transaction (e.g., OBYC for account determination) and check the status of the entry that is causing the error.
  Ensure that the entry is active. If it is inactive, you may need to activate it.
  
  
  
  Activate the Entry:
  
  If you find that the entry is indeed inactive, you can activate it by changing its status in the configuration settings.
  Make sure to save your changes and test again to see if the error persists.
  
  
  
  Review Input Parameters:
  
  Double-check the input parameters you are using to ensure they are correct and match the active entries in the system.
  
  
  
  Consult Documentation: 
  
  If you are unsure about the implications of activating a particular entry, consult the SAP documentation or your organization's SAP functional consultant for guidance.
  
  
  
  Check for Dependencies: 
  
  Sometimes, entries may depend on other configurations. Ensure that all related configurations are also active and correctly set up.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OBYC (Automatic Account Determination) or other related configuration transactions based on your specific module (e.g., FI, CO).
  SAP Notes: Check SAP Notes for any known issues or additional guidance related to this error message.
  User Authorizations: Ensure that you have the necessary authorizations to make changes to the configuration settings.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who can provide more specific insights based on your system's configuration.