How To Fix OB104 - Enter the internal or external license number

SAP Error Message - Details

• Message type: E = Error

• Message class: OB - IS-OIL Downstream TDP messages

• Message number: 104

• Message text: Enter the internal or external license number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OB104 - Enter the internal or external license number ?

  The SAP error message OB104, which states "Enter the internal or external license number," typically occurs when you are trying to create or modify a license in the SAP system, and the required license number is missing or not entered correctly.
  Cause:
  
  Missing License Number: The most common cause of this error is that the user has not entered a license number in the relevant field.
  Incorrect Configuration: There may be an issue with the configuration of the license management settings in the SAP system.
  User Authorization: The user may not have the necessary authorizations to enter or view license numbers.
  Data Entry Error: There could be a simple typographical error or formatting issue with the license number being entered.
  
  Solution:
  
  Enter License Number: Ensure that you enter a valid internal or external license number in the appropriate field. Check for any required formats or prefixes that may be necessary.
  Check Configuration: If you are responsible for system configuration, verify that the license management settings are correctly configured in the system.
  User Authorization: Ensure that your user profile has the necessary authorizations to access and modify license information. You may need to contact your SAP administrator for assistance.
  Review Documentation: Consult the SAP documentation or help files related to license management for any specific requirements or guidelines.
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes related to license management, such as OB01 (for managing licenses).
  SAP Notes: Check SAP Notes for any updates or patches that may address this issue. You can search for relevant notes in the SAP Support Portal.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to resolve the OB104 error and successfully enter the required license number in the SAP system.