How To Fix OA862 - Retention time not defined for object &, document type &

SAP Error Message - Details

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 862

• Message text: Retention time not defined for object &, document type &

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message OA862 - Retention time not defined for object &, document type & ?

  The SAP error message OA862 indicates that there is a missing retention time definition for a specific object and document type in the system. This error typically arises in the context of document management or records management, where retention periods are crucial for compliance and data governance.
  Cause:
  The error occurs when:
  
  A document or object is being processed that requires a retention time, but the system does not have a defined retention period for the specified object type and document type.
  The retention time settings may not have been configured correctly in the system.
  The relevant configuration for retention management may be incomplete or missing.
  
  Solution:
  To resolve the OA862 error, you can follow these steps:
  
  
  Check Retention Time Configuration:
  
  Go to the SAP transaction code OAC3 (for Document Management System) or OAC4 (for Records Management) to check the retention time settings.
  Ensure that there is a defined retention period for the specific object type and document type that is causing the error.
  
  
  
  Define Retention Time:
  
  If the retention time is not defined, you will need to create a new entry.
  Specify the object type and document type, and then define the appropriate retention period according to your organization's policies.
  
  
  
  Review Object and Document Types:
  
  Verify that the object type and document type being used are correct and correspond to the entries in the retention time configuration.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to retention management to ensure that you are following the correct procedures for defining retention times.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error is resolved.
  
  
  
  Consult with SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for further assistance, especially if this is a production environment.
  
  
  
  Related Information:
  
  Retention Management: This is a critical aspect of data governance, ensuring that documents and records are retained for the required duration as per legal and regulatory requirements.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OAC3, OAC4, and others related to document and records management.
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address the issue.
  
  By following these steps, you should be able to resolve the OA862 error and ensure that your SAP system is properly configured for retention management.