How To Fix OA862 - Retention time not defined for object &, document type &

OA862 - Overview

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 862

• Message text: Retention time not defined for object &, document type &

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OA862 - Retention time not defined for object &, document type & ?

  The SAP error message OA862 indicates that there is a missing retention time definition for a specific object and document type in the system. This error typically arises in the context of document management or records management, where retention periods are crucial for compliance and data governance.
  
  Cause:
  The error occurs when:
  
  A document or object is being processed that requires a retention time, but the system does not have a defined retention period for the specified object type and document type.
  The retention time settings may not have been configured correctly in the system.
  The relevant configuration for retention management may be incomplete or missing.
  
  
  Solution:
  To resolve the OA862 error, you can follow these steps:
  
  
  Check Retention Time Configuration:
  
  Go to the SAP transaction code OAC3 (for Document Management System) or OAC4 (for Records Management) to check the retention time settings.
  Ensure that there is a defined retention period for the specific object type and document type that