How To Fix OA815 - No entries found in protocol &

SAP Error Message - Details

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 815

• Message text: No entries found in protocol &

What causes this issue?

The protocol called contains no entries.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check Customizing for the protocol called.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OA815 - No entries found in protocol & ?

  The SAP error message OA815 "No entries found in protocol &" typically occurs when you are trying to access a protocol or log that does not contain any entries. This can happen in various contexts, such as when working with maintenance plans, service orders, or other transactional data in SAP.
  Causes:
  
  No Data Recorded: The most common cause is that there are simply no entries recorded in the specified protocol. This could be due to the fact that the process has not been executed yet or that no relevant data has been logged.
  Incorrect Selection Criteria: The selection criteria you used to retrieve the protocol entries may not match any existing records. This could be due to date ranges, status filters, or other parameters.
  Authorization Issues: In some cases, the user may not have the necessary authorizations to view the entries, leading to the perception that there are no entries when, in fact, they exist but are not visible to the user.
  Data Deletion: Entries may have been deleted or archived, which would result in no current entries being available in the protocol.
  
  Solutions:
  
  Check Data Entry: Ensure that the process you are trying to view has been executed and that data has been recorded. For example, if you are looking for maintenance logs, ensure that maintenance tasks have been performed.
  Review Selection Criteria: Double-check the selection criteria you are using to access the protocol. Make sure that the parameters (like dates, statuses, etc.) are set correctly to retrieve the desired entries.
  User Authorizations: Verify that you have the necessary authorizations to view the protocol entries. If you suspect authorization issues, contact your SAP security administrator.
  Consult with IT Support: If you believe that entries should exist but are not showing up, consult with your IT support team to check if there have been any data deletions or archiving processes that might have affected the availability of the entries.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using different transaction codes (e.g., IW38 for maintenance orders, IP24 for maintenance plans) to access the protocols.
  SAP Notes: Check SAP Notes for any known issues or patches related to the specific module you are working with. Sometimes, specific error messages may have associated notes that provide additional context or solutions.
  Documentation: Refer to SAP documentation or help files for the specific module you are working with to understand how protocols are generated and accessed.
  
  If the issue persists after checking these aspects, it may be beneficial to engage with SAP support for further assistance.