How To Fix OA679 - Not possible to display SAP document (customizing)

SAP Error Message - Details

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 679

• Message text: Not possible to display SAP document (customizing)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OA679 - Not possible to display SAP document (customizing) ?

  The SAP error message OA679, which states "Not possible to display SAP document (customizing)," typically occurs when there is an issue with the configuration or setup of the document management system (DMS) in SAP. This error can arise in various contexts, such as when trying to access documents that are linked to a specific transaction or object.
  Causes:
  
  Missing Configuration: The document type or the document management settings may not be properly configured in the system.
  Authorization Issues: The user may not have the necessary authorizations to view the document.
  Document Not Found: The document you are trying to access may not exist or may have been deleted.
  Incorrect Document Type: The document type being referenced may not be valid or may not be set up correctly in the system.
  System Errors: There may be underlying system issues or inconsistencies in the database.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify that the document type is correctly configured in the DMS settings. You can do this by navigating to the customizing settings for DMS (Transaction SPRO) and checking the document types and their settings.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the documents. This can be checked in the user roles and profiles assigned to the user.
  
  
  
  Document Existence:
  
  Confirm that the document you are trying to access actually exists in the system. You can do this by searching for the document using the appropriate transaction (e.g., CV04N for document management).
  
  
  
  Check Document Type:
  
  Make sure that the document type you are trying to access is valid and properly set up. You can check this in the DMS configuration.
  
  
  
  System Logs:
  
  Check the system logs (Transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes that might address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or SAP directly for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CV04N (Display Document), CV01N (Create Document), and SPRO (Customizing).
  Documentation: Review SAP documentation related to Document Management System (DMS) for best practices and configuration guidelines.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the OA679 error in SAP.