How To Fix OA490 - SAP ArchiveLink request management; no requests exist

OA490 - Overview

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 490

• Message text: SAP ArchiveLink request management; no requests exist

What causes this issue?

A request was to be accessed in the SAP ArchiveLink request management.
The request with the ID specified does not exist.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

OA490 - Details

• The SAP error message OA490 indicates that there are no requests available in the ArchiveLink request management system. This can occur for several reasons, and understanding the cause is essential for finding a solution. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  
  No Requests Created: There may simply be no requests created in the ArchiveLink system. This can happen if the documents or data that should be archived have not been processed or if the archiving job has not been executed.
  
  
  Incorrect Selection Criteria: The selection criteria used to search for requests may be too restrictive or incorrect, leading to no results being found.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view the requests in ArchiveLink.
  
  
  
  Configuration Issues: There may be configuration issues with the ArchiveLink setup, such as missing or incorrect settings in the ArchiveLink administration.
  
  
  Data Deletion: Requests may have been deleted or archived, leading to the