How To Fix OA218 - SAP ArchiveLink (storage system unknown (Customizing))

SAP Error Message - Details

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 218

• Message text: SAP ArchiveLink (storage system unknown (Customizing))

What causes this issue?

A request was to be sent to a content server which is not known in SAP
ArchiveLink administration.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

&WHAT_TO_DO& for system administration
Check the Content repositories function in Customizing:
<DS:TRAN.OAC0>Execute function</>
&v1&
&v2&

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OA218 - SAP ArchiveLink (storage system unknown (Customizing)) ?

  The SAP error message OA218 indicates that there is an issue with the ArchiveLink configuration, specifically that the storage system is unknown or not properly configured in the Customizing settings. This error typically arises when the system is unable to find the specified storage system for archiving documents.
  Cause:
  
  Missing Configuration: The storage system has not been defined in the ArchiveLink Customizing settings.
  Incorrect Storage System ID: The storage system ID used in the document or application is incorrect or does not match any defined storage systems.
  Transport Issues: If the configuration was transported from another system, it may not have been properly set up in the target system.
  Authorization Issues: The user may not have the necessary authorizations to access the storage system.
  
  Solution:
  
  
  Check Storage System Configuration:
  
  Go to the transaction code OAC0 (ArchiveLink Customizing).
  Verify that the storage system you are trying to use is defined and correctly configured.
  Ensure that the storage system ID matches what is being referenced in the application.
  
  
  
  Define a New Storage System:
  
  If the storage system is not defined, you can create a new one in the ArchiveLink Customizing.
  Make sure to provide all necessary parameters, such as the storage type, path, and any other required settings.
  
  
  
  Check Document Type Settings:
  
  Ensure that the document type you are working with is correctly linked to the storage system in the ArchiveLink settings.
  
  
  
  Review Transport Requests:
  
  If the configuration was transported, check the transport logs for any errors or issues that may have occurred during the transport.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to access the storage system. This can be checked in transaction SU01 or PFCG.
  
  
  
  Testing:
  
  After making changes, test the configuration by trying to archive or retrieve a document to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  OAC0: ArchiveLink Customizing
  OAC2: ArchiveLink Storage System Administration
  SARA: Archive Administration
  
  
  Documentation: Refer to SAP Help documentation for ArchiveLink for detailed configuration steps and best practices.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to ArchiveLink and the OA218 error.
  
  By following these steps, you should be able to resolve the OA218 error and ensure that your ArchiveLink configuration is functioning correctly.