How To Fix OA213 - SAP ArchiveLink (SAP kernel error)

SAP Error Message - Details

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 213

• Message text: SAP ArchiveLink (SAP kernel error)

What causes this issue?

A request was to be sent to a content server.
The SAP kernel could not forward the request to the content server.

System Response

An error was reported by the SAP kernel.
The SAP kernel has probably not received a response to its request
because the content server connection is not active or cannot be
accessed (TIMEOUT).

How to fix this error?

Repeat the request. If the error still occurs when the request is
repeated, the error cannot be corrected in the application. Contact
your system administrator/content server administrator.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OA213 - SAP ArchiveLink (SAP kernel error) ?

  The SAP error message OA213 is related to SAP ArchiveLink, which is a component of SAP that allows for the storage and retrieval of documents and other data in an archive. The error message typically indicates a problem with the ArchiveLink configuration or the underlying system that is preventing the successful execution of an archiving operation.
  Cause of OA213 Error
  The OA213 error can be caused by several factors, including:
  
  
  Configuration Issues: Incorrect settings in the ArchiveLink configuration can lead to this error. This includes issues with the content repository, storage system, or document types.
  
  
  Kernel Issues: The error may be related to the SAP kernel version being used. If the kernel is outdated or has bugs, it may not function correctly with ArchiveLink.
  
  
  Authorization Problems: The user may not have the necessary authorizations to perform the archiving operation.
  
  
  Database Issues: Problems with the database, such as connectivity issues or corruption, can also lead to this error.
  
  
  Document Management System (DMS) Issues: If you are using a third-party DMS, there may be compatibility issues or misconfigurations.
  
  
  Solution to OA213 Error
  To resolve the OA213 error, you can take the following steps:
  
  
  Check Configuration:
  
  Verify the configuration settings for ArchiveLink, including content repositories and storage systems.
  Ensure that the document types are correctly defined and linked to the appropriate content repository.
  
  
  
  Update SAP Kernel:
  
  Check the version of the SAP kernel you are using. If it is outdated, consider upgrading to a more recent version that may have fixes for known issues.
  
  
  
  Review Authorizations:
  
  Ensure that the user attempting the operation has the necessary authorizations to access the ArchiveLink functions.
  
  
  
  Database Health Check:
  
  Perform a health check on the database to ensure it is functioning correctly. Look for any connectivity issues or errors in the database logs.
  
  
  
  Check Logs:
  
  Review the SAP application logs (transaction SLG1) and the ArchiveLink logs for more detailed error messages that can provide additional context.
  
  
  
  Consult Documentation:
  
  Refer to the SAP Help Portal or SAP Notes related to ArchiveLink for any specific guidance or patches that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address the OA213 error specifically.
  Transaction Codes: Familiarize yourself with transaction codes related to ArchiveLink, such as OAC0 (Content Repository) and OAC2 (Document Types).
  Documentation: Review the official SAP documentation on ArchiveLink for best practices and configuration guidelines.
  
  By following these steps, you should be able to diagnose and resolve the OA213 error in your SAP system.