How To Fix OA063 - Queue (error closing error queue)

SAP Error Message - Details

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 063

• Message text: Queue (error closing error queue)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OA063 - Queue (error closing error queue) ?

  The SAP error message OA063, which indicates "Queue (error closing error queue)," typically arises in the context of SAP's application server when there are issues related to the processing of background jobs or when there are problems with the error handling mechanism in the system.
  Causes:
  
  Queue Management Issues: The error may occur if there are problems with the queue management system, such as a failure to properly close or manage the error queue.
  Database Locking: If there are database locks or contention issues, it may prevent the system from closing the error queue.
  Configuration Issues: Incorrect configuration settings in the SAP system related to background processing or error handling can lead to this error.
  System Resource Limitations: Insufficient system resources (like memory or processing power) can also cause issues with queue management.
  Transport Issues: If there are issues with transport requests or changes that have not been properly imported, it may lead to inconsistencies in the queue.
  
  Solutions:
  
  Check System Logs: Review the system logs (transaction SM21) for any related error messages that could provide more context about the issue.
  Monitor Background Jobs: Use transaction SM37 to check the status of background jobs. Look for any jobs that are stuck or have failed, and analyze their logs for further insights.
  Database Locks: Use transaction SM12 to check for any database locks that might be preventing the queue from closing. If necessary, release any locks that are no longer needed.
  Configuration Review: Verify the configuration settings related to background processing and error handling. Ensure that they are set up correctly.
  System Resources: Monitor system resources using transaction ST02 (buffer management) and ST06 (OS monitoring) to ensure that the system is not running low on resources.
  Transport Management: If the issue is related to transport requests, ensure that all requests have been properly imported and that there are no inconsistencies in the transport directory.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), SM37 (Job Monitoring), SM12 (Lock Entries), ST02 (Buffer Management), and ST06 (OS Monitoring).
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots that may help in diagnosing the problem.
  Documentation: Review SAP documentation related to background processing and error handling for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the root cause of the OA063 error and implement a suitable solution.