How To Fix O9840 - Meter type must be the same as previous one

SAP Error Message - Details

• Message type: E = Error

• Message class: O9 - IS-Oil: TD - Scheduling, loading, delivery confirmation

• Message number: 840

• Message text: Meter type must be the same as previous one

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message O9840 - Meter type must be the same as previous one ?

  The SAP error message O9840, which states "Meter type must be the same as previous one," typically occurs in the context of managing utility meters in SAP IS-U (Industry Solution for Utilities). This error indicates that there is an inconsistency in the meter types being used for a particular installation or meter reading.
  Cause:
  The error is triggered when you attempt to enter a new meter reading or change a meter type, and the new meter type does not match the previously recorded meter type for that installation. This is a validation check to ensure data integrity and consistency in the meter readings.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Previous Meter Type: Review the previous meter readings and the associated meter type for the installation. You can do this by navigating to the relevant transaction in SAP IS-U where meter readings are recorded.
  
  
  Use the Correct Meter Type: When entering a new meter reading or changing the meter, ensure that you are using the same meter type as the previous one. If you need to change the meter type, you may need to follow specific procedures to do so, which might involve deactivating the old meter and activating a new one.
  
  
  Consult Documentation: Refer to the SAP documentation or your organization's guidelines on managing meter types and readings. There may be specific processes in place for changing meter types.
  
  
  Check Configuration: If you believe the meter type should be allowed to change, check the configuration settings in SAP IS-U. There may be settings that restrict changes to meter types under certain conditions.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific system configuration and business processes.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP IS-U, such as EL31 (for entering meter readings) or EL22 (for displaying meter readings).
  Master Data: Ensure that the master data for the installation and meter is correctly maintained, including the meter type and its attributes.
  Business Processes: Understand the business processes related to meter management in your organization, as there may be specific workflows that need to be followed when dealing with meter types.
  
  By following these steps, you should be able to address the O9840 error and ensure that your meter readings are recorded correctly in SAP.