How To Fix O9817 - System error: index not found (&)

SAP Error Message - Details

• Message type: E = Error

• Message class: O9 - IS-Oil: TD - Scheduling, loading, delivery confirmation

• Message number: 817

• Message text: System error: index not found (&)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message O9817 - System error: index not found (&) ?

  The SAP error message O9817, which states "System error: index not found (&)," typically indicates that the system is unable to locate a specific index that is required for processing a request. This can occur in various contexts, such as when accessing database tables or executing certain transactions.
  Causes:
  
  Missing Index: The index that the system is trying to access may not exist in the database.
  Corrupted Index: The index may be corrupted or not properly built, leading to the system being unable to find it.
  Database Issues: There may be underlying issues with the database itself, such as connectivity problems or misconfigurations.
  Transport Issues: If the index was recently transported from another system, it may not have been properly created or activated in the target system.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the index.
  
  Solutions:
  
  Check Index Existence: Verify if the index exists in the database. You can do this by checking the relevant database tables or using transaction codes like SE11 (Data Dictionary) to look for the index.
  Rebuild Index: If the index is missing or corrupted, you may need to rebuild it. This can often be done using database administration tools or specific SAP transactions.
  Database Consistency Check: Run consistency checks on the database to identify and resolve any issues. This may involve using transaction codes like DB02 or DBACOCKPIT.
  Review Transport Logs: If the issue arose after a transport, review the transport logs to ensure that all objects were transported correctly and that there were no errors during the transport process.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the index. This may involve checking roles and permissions in transaction PFCG.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: SE11 (Data Dictionary), SE14 (Database Utility), DB02 (Database Performance), and DBACOCKPIT (Database Administration Cockpit).
  SAP Notes: Always check the SAP Support Portal for any specific notes related to the error message O9817, as there may be updates or patches available.
  System Logs: Review system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or contact SAP support for further assistance.