How To Fix O9767 - Create bill of material (BOM) in new line or copy existing load record

SAP Error Message - Details

• Message type: E = Error

• Message class: O9 - IS-Oil: TD - Scheduling, loading, delivery confirmation

• Message number: 767

• Message text: Create bill of material (BOM) in new line or copy existing load record

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message O9767 - Create bill of material (BOM) in new line or copy existing load record ?

  The SAP error message O9767 typically occurs when there is an issue with creating a Bill of Materials (BOM) in the system. This error suggests that the system is expecting a new line for the BOM creation or a copy of an existing load record, but it is not receiving the expected input.
  Cause:
  
  Incorrect Input Format: The data being entered does not conform to the expected format or structure required for BOM creation.
  Missing Required Fields: Certain mandatory fields may not be filled out, leading to the inability to create a new BOM.
  Existing BOM Conflicts: There may be existing BOM records that conflict with the new entry, causing the system to reject the creation.
  Authorization Issues: The user may not have the necessary permissions to create or modify BOMs in the system.
  System Configuration: There may be configuration settings in the SAP system that are preventing the creation of a new BOM.
  
  Solution:
  
  Check Input Data: Ensure that all required fields are filled out correctly and that the data format is appropriate.
  Review Existing BOMs: Check if there are existing BOMs that may need to be copied instead of creating a new one. If so, use the copy function to create a new BOM based on the existing one.
  Authorization Check: Verify that the user has the necessary permissions to create or modify BOMs. If not, contact your SAP administrator to obtain the required access.
  Consult Documentation: Refer to SAP documentation or help files for specific requirements related to BOM creation.
  System Configuration Review: If the issue persists, consult with your SAP Basis or configuration team to review the system settings related to BOM creation.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CS01 (Create BOM), CS02 (Change BOM), and CS03 (Display BOM).
  SAP Notes: Check for any SAP Notes related to BOM creation errors that may provide additional insights or patches.
  User Manuals: Review user manuals or training materials specific to BOM management in your organization.
  Support Forums: Consider reaching out to SAP support forums or communities for additional help from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to successfully create a BOM in SAP.