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How To Fix O9764 - Loss in transfer for &1 &2 needs reference store location/batch (&3)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: O9 - IS-Oil: TD - Scheduling, loading, delivery confirmation

  • Message number: 764

  • Message text: Loss in transfer for &1 &2 needs reference store location/batch (&3)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message O9764 - Loss in transfer for &1 &2 needs reference store location/batch (&3) ?

    The SAP error message O9764 indicates that there is a loss in transfer for a specific material and requires a reference store location or batch. This error typically occurs in the context of inventory management or logistics when there is an issue with transferring stock between locations or batches.

    Cause:

    1. Missing Reference Data: The error suggests that the system is unable to find the necessary reference store location or batch for the material being transferred. This could be due to:

      • The store location or batch not being defined in the system.
      • The material not being properly assigned to the specified location or batch.
      • Incorrect configuration in the material master data.
    2. Stock Type Issues: The stock type (e.g., unrestricted, quality inspection, blocked) may not be compatible with the transfer being attempted.

    3. Transfer Order Issues: If the transfer is being executed through a transfer order, there may be issues with the order itself, such as missing or incorrect data.

    Solution:

    1. Check Material Master Data: Verify that the material master data is correctly set up, including the store location and batch information. Ensure that the material is assigned to the correct storage location and that the batch is available.

    2. Review Transfer Order: If the transfer is being done via a transfer order, check the details of the transfer order for any discrepancies. Ensure that all required fields are filled out correctly.

    3. Stock Type Verification: Ensure that the stock type of the material being transferred is appropriate for the transfer operation. If necessary, change the stock type to allow for the transfer.

    4. Reference Store Location/Batches: If the error specifies a particular store location or batch, ensure that these references exist in the system and are correctly configured.

    5. Consult Documentation: Review SAP documentation or help resources for specific guidance related to the error message O9764. This may provide additional context or troubleshooting steps.

    6. SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide patches or updates that could resolve the issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as MIGO (Goods Movement), MB1B (Transfer Posting), or LT01 (Transfer Order Creation) that may be involved in the transfer process.
    • User Roles and Authorizations: Ensure that the user executing the transfer has the necessary authorizations to perform the operation.
    • System Logs: Check system logs for additional error messages or warnings that may provide further insight into the issue.

    If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth analysis and assistance.

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