How To Fix O9720 - Previous shipment &1 not confirmed (status &2); enter prior-to-load

SAP Error Message - Details

• Message type: E = Error

• Message class: O9 - IS-Oil: TD - Scheduling, loading, delivery confirmation

• Message number: 720

• Message text: Previous shipment &1 not confirmed (status &2); enter prior-to-load

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message O9720 - Previous shipment &1 not confirmed (status &2); enter prior-to-load ?

  The SAP error message O9720 indicates that there is an issue with the confirmation of a previous shipment in the system. Specifically, it means that the previous shipment (identified by &1) has not been confirmed, and its status is indicated by &2. This error typically arises in the context of logistics and transportation management within SAP, particularly when dealing with shipment processing.
  Cause:
  
  Unconfirmed Shipment: The previous shipment has not been confirmed in the system, which is a prerequisite for processing subsequent shipments.
  Incorrect Status: The status of the previous shipment may not allow for further processing (e.g., it might be in a "Pending" or "In Progress" state).
  Data Entry Error: There may be an error in the data entry, such as incorrect shipment numbers or statuses being referenced.
  System Configuration: There may be configuration settings in the SAP system that are preventing the confirmation of the previous shipment.
  
  Solution:
  
  Confirm the Previous Shipment: Navigate to the shipment identified by &1 and confirm it in the system. This can usually be done through the shipment processing transaction (e.g., using transaction codes like VT02N for shipment confirmation).
  Check Shipment Status: Review the status of the previous shipment. If it is not in a state that allows confirmation, you may need to resolve any issues preventing its confirmation.
  Review Data Entry: Ensure that the shipment number and other relevant details are entered correctly. Double-check for typos or incorrect references.
  Consult Documentation: Refer to SAP documentation or help resources for specific instructions on how to handle shipment confirmations and related processes.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert to investigate further.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VT02N (Change Shipment), VT03N (Display Shipment), and VT01N (Create Shipment) for managing shipments.
  SAP Notes: Check SAP Notes for any known issues or patches related to shipment processing that might address this error.
  User Roles and Permissions: Ensure that the user has the necessary permissions to confirm shipments and access the relevant transactions.
  Training and Documentation: Review any internal training materials or documentation related to shipment processing in your organization to ensure compliance with established procedures.
  
  By addressing the underlying cause of the error and following the suggested solutions, you should be able to resolve the O9720 error and proceed with your shipment processing in SAP.