How To Fix O9572 - & shipment(s) could not be refreshed

SAP Error Message - Details

• Message type: E = Error

• Message class: O9 - IS-Oil: TD - Scheduling, loading, delivery confirmation

• Message number: 572

• Message text: & shipment(s) could not be refreshed

What causes this issue?

The system tried to copy shipments changed by you from the database, in
order to be able to display the list in its most up-to-date form. This
could not be completely carried out, as one or more of the shipments
are blocked. The block may be due to the posting of your changes being
delayed. In that case, you can view the data by using the refresh
function again, once posting is completed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message O9572 - & shipment(s) could not be refreshed ?

  The SAP error message O9572, which states that "shipment(s) could not be refreshed," typically occurs in the context of logistics and transportation management within the SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Causes of Error O9572
  
  
  Data Inconsistency: There may be inconsistencies in the shipment data, such as missing or incorrect entries in the shipment documents or related master data.
  
  
  Locking Issues: The shipment might be locked by another user or process, preventing the system from refreshing the shipment data.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access or modify the shipment data.
  
  
  Technical Issues: There could be underlying technical issues, such as problems with the database or application server.
  
  
  Configuration Issues: Incorrect configuration settings in the SAP system related to shipment processing can also lead to this error.
  
  
  Solutions to Error O9572
  
  
  Check Data Consistency:
  
  Review the shipment data for any inconsistencies or missing information. Ensure that all required fields are filled out correctly.
  
  
  
  Release Locks:
  
  If the shipment is locked, check if another user is currently working on it. You may need to wait for them to finish or contact them to release the lock.
  
  
  
  Verify Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access and modify the shipment data. This may involve checking user roles and permissions.
  
  
  
  Technical Troubleshooting:
  
  If the issue persists, consult with your IT department or SAP Basis team to check for any technical issues with the database or application server.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings related to shipment processing in the SAP system. Ensure that they are set up correctly according to your business requirements.
  
  
  
  SAP Notes and Support:
  
  Search for relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  
  
  System Restart:
  
  In some cases, a simple restart of the SAP application server may resolve temporary issues.
  
  
  
  Related Information
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VT01N (Create Shipment), VT02N (Change Shipment), and VT03N (Display Shipment) to navigate shipment processing effectively.
  
  
  SAP Documentation: Refer to SAP Help documentation for detailed information on shipment processing and error handling.
  
  
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  
  If the problem persists after trying the above solutions, it may be beneficial to escalate the issue to SAP support for further assistance.