How To Fix O9038 - Order &1 item &2 not found for delivery &3 item &4

SAP Error Message - Details

• Message type: E = Error

• Message class: O9 - IS-Oil: TD - Scheduling, loading, delivery confirmation

• Message number: 038

• Message text: Order &1 item &2 not found for delivery &3 item &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message O9038 - Order &1 item &2 not found for delivery &3 item &4 ?

  The SAP error message O9038 indicates that a specific order item cannot be found for a delivery. This typically occurs in the context of logistics and order processing within the SAP system. Here’s a breakdown of the cause, potential solutions, and related information for this error:
  Cause:
  
  Order Item Not Available: The specified order item (identified by the order number and item number) does not exist in the system for the given delivery.
  Delivery Document Issues: The delivery document may not be correctly linked to the order, or the order may have been deleted or not created properly.
  Data Inconsistencies: There may be inconsistencies in the data between the order and delivery documents, possibly due to manual changes or system errors.
  Incorrect Configuration: The configuration settings in the SAP system may not be set up correctly, leading to issues in order and delivery processing.
  
  Solutions:
  
  Verify Order and Delivery: Check the order number and item number in the system to ensure they exist and are correctly linked to the delivery document. Use transaction codes like VA03 (Display Sales Order) and VL03N (Display Outbound Delivery) to verify the details.
  Check for Deletions: Ensure that the order or item has not been deleted or archived. If it has been deleted, you may need to recreate the order or restore it from an archive if applicable.
  Recreate Delivery: If the delivery document is not correctly linked to the order, consider recreating the delivery. This can sometimes resolve issues related to data inconsistencies.
  Review Configuration: If the issue persists, review the configuration settings related to order processing and delivery in the SAP system. Ensure that all necessary settings are correctly configured.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP Support for assistance. Provide them with the error message details and any relevant transaction logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03, VL03N, VL02N (Change Outbound Delivery), and VA01 (Create Sales Order) for navigating and troubleshooting.
  User Authorizations: Ensure that the user has the necessary authorizations to view and modify orders and deliveries.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the root cause of the O9038 error and implement a suitable solution.