How To Fix O9020 - Delivery & cannot be used, because of shipment blocking

SAP Error Message - Details

• Message type: E = Error

• Message class: O9 - IS-Oil: TD - Scheduling, loading, delivery confirmation

• Message number: 020

• Message text: Delivery & cannot be used, because of shipment blocking

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message O9020 - Delivery & cannot be used, because of shipment blocking ?

  The SAP error message O9020 indicates that a delivery cannot be used due to a shipment blocking issue. This typically occurs in the context of logistics and supply chain management within the SAP system, particularly when dealing with deliveries and shipments.
  Cause:
  The error message O9020 is usually triggered by one or more of the following reasons:
  
  
  Blocked Shipment: The shipment associated with the delivery is blocked for some reason. This could be due to various factors such as:
  
  Incomplete or missing documentation.
  Issues with the delivery itself (e.g., missing items, incorrect quantities).
  Manual blocking by a user or system process.
  
  
  
  Configuration Issues: There may be configuration settings in the SAP system that are causing the shipment to be blocked. This could involve settings related to transportation management or delivery processing.
  
  
  Status of Delivery: The delivery may have a status that prevents it from being processed further, such as being in a "blocked" state.
  
  
  Solution:
  To resolve the O9020 error, you can take the following steps:
  
  
  Check Shipment Status: 
  
  Go to the shipment document associated with the delivery and check its status. Look for any indicators that suggest it is blocked.
  You can use transaction codes like VT03N (Display Shipment) to view shipment details.
  
  
  
  Review Delivery Document:
  
  Check the delivery document for any issues. Ensure that all items are accounted for and that there are no discrepancies in quantities or other details.
  Use transaction code VL03N (Display Outbound Delivery) to review the delivery.
  
  
  
  Unblock Shipment:
  
  If the shipment is blocked due to specific reasons, you may need to unblock it. This could involve correcting any issues that led to the blockage.
  If the blockage is due to a manual entry, you may need to consult with the user who blocked it or follow the appropriate process to unblock it.
  
  
  
  Consult Configuration:
  
  If the issue persists, consult with your SAP configuration team to review the settings related to shipment processing and delivery management. They may need to adjust settings that are causing the blockage.
  
  
  
  Check for User Exits or BAdIs:
  
  Sometimes, custom code or enhancements (like user exits or BAdIs) can cause unexpected behavior. Check if any custom logic is affecting the shipment status.
  
  
  
  Contact SAP Support: 
  
  If you are unable to resolve the issue, consider reaching out to SAP support for further assistance. Provide them with the error message and any relevant details about the shipment and delivery.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL01N (Create Outbound Delivery), VL02N (Change Outbound Delivery), and VT02N (Change Shipment) for managing deliveries and shipments.
  Documentation: Review SAP documentation and notes related to shipment processing and delivery management for additional insights and troubleshooting steps.
  User Roles: Ensure that the user attempting to process the delivery has the necessary authorizations to perform the required actions.
  
  By following these steps, you should be able to identify the cause of the O9020 error and take appropriate action to resolve it.