How To Fix O9004 - Document type & not supported, internal problem

SAP Error Message - Details

• Message type: E = Error

• Message class: O9 - IS-Oil: TD - Scheduling, loading, delivery confirmation

• Message number: 004

• Message text: Document type & not supported, internal problem

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message O9004 - Document type & not supported, internal problem ?

  The SAP error message O9004, which states "Document type & not supported, internal problem," typically indicates that there is an issue with the document type being used in a transaction. This error can arise in various contexts, such as during the posting of documents, invoice processing, or other financial transactions.
  Causes:
  
  Unsupported Document Type: The document type being used may not be configured or supported in the current context or transaction.
  Configuration Issues: There may be a misconfiguration in the document type settings in the SAP system.
  Authorization Issues: The user may not have the necessary authorizations to use the specified document type.
  Custom Development: If there are custom developments or enhancements in the system, they may not be handling the document type correctly.
  System Bugs: There could be a bug or issue in the SAP system that is causing this error.
  
  Solutions:
  
  
  Check Document Type Configuration:
  
  Go to the configuration settings for document types in the relevant module (e.g., Financial Accounting, Controlling).
  Ensure that the document type in question is correctly defined and active.
  
  
  
  Verify User Authorizations:
  
  Check if the user has the necessary authorizations to use the document type.
  If not, work with your SAP security team to grant the required permissions.
  
  
  
  Review Custom Code:
  
  If there are any custom programs or enhancements, review the code to ensure that it correctly handles the document type.
  Debugging may be necessary to identify where the issue occurs.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error.
  Apply any recommended patches or updates if applicable.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  Provide them with detailed information about the error, including transaction codes, document types, and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using various transaction codes (e.g., FB01 for document posting, MIRO for invoice verification).
  Document Type Configuration: The configuration for document types can typically be found in the following paths:
  
  For Financial Accounting: SPRO ? Financial Accounting ? Financial Accounting Global Settings ? Document ? Document Types
  For Materials Management: SPRO ? Materials Management ? Purchasing ? Purchase Order ? Define Document Types
  
  
  Debugging: If you have access to debugging tools, you can set breakpoints in the relevant function modules to trace the execution flow and identify where the error occurs.
  
  By following these steps, you should be able to diagnose and resolve the O9004 error in your SAP system.