How To Fix O8836 - Start reading is greater than end reading

SAP Error Message - Details

• Message type: E = Error

• Message class: O8 - IS-Oil: TD Transportation and Distribution

• Message number: 836

• Message text: Start reading is greater than end reading

What causes this issue?

The meter start reading exceeds the meter end reading.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Return to the appropriate fields, and change the entries accordingly.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message O8836 - Start reading is greater than end reading ?

  The SAP error message O8836 "Start reading is greater than end reading" typically occurs in the context of reading or processing data in SAP, particularly when dealing with readings in a meter reading document or similar scenarios. This error indicates that the system has detected an inconsistency where the starting reading value is greater than the ending reading value, which is logically incorrect.
  Cause:
  
  Data Entry Error: The most common cause is a manual data entry error where the user has mistakenly entered a start reading that is higher than the end reading.
  Incorrect Data Migration: If data has been migrated from another system, there may have been issues during the migration process that resulted in incorrect reading values.
  System Configuration Issues: There may be configuration issues in the SAP system that lead to incorrect calculations or data handling.
  
  Solution:
  
  Verify Readings: Check the meter readings entered in the system. Ensure that the start reading is indeed less than the end reading. If there is an error, correct the readings.
  Data Correction: If the readings are incorrect, you may need to delete the incorrect entries and re-enter the correct values.
  Review Migration Processes: If the data was migrated, review the migration process to ensure that it was executed correctly and that the data integrity is maintained.
  Consult Documentation: Refer to SAP documentation or help resources for specific instructions related to the module you are working with (e.g., IS-U for utilities).
  Check Configuration: If the issue persists, check the configuration settings in the SAP system related to meter readings to ensure they are set up correctly.
  
  Related Information:
  
  Transaction Codes: You may need to use specific transaction codes to access the relevant data or reports, such as EL31 for meter reading documents.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Authorization: Ensure that you have the necessary authorizations to make changes to the readings or configurations in the system.
  Testing: After making corrections, perform tests to ensure that the error does not reoccur and that the system behaves as expected.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance.