How To Fix O8617 - Insert Table OIGSM key &1 failed (RC = &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: O8 - IS-Oil: TD Transportation and Distribution

• Message number: 617

• Message text: Insert Table OIGSM key &1 failed (RC = &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message O8617 - Insert Table OIGSM key &1 failed (RC = &2) ?

  The SAP error message O8617, which states "Insert Table OIGSM key &1 failed (RC = &2)," typically indicates that there was an issue when trying to insert a record into the OIGSM table. This table is often related to the configuration of the SAP system, particularly in the context of the SAP IS-U (Industry Solution for Utilities) module.
  Possible Causes:
  
  Data Integrity Issues: The data being inserted may violate integrity constraints, such as primary key or foreign key constraints.
  Missing Required Fields: The insert operation may be missing mandatory fields that are required by the OIGSM table.
  Database Locking: There may be a lock on the table or a related table that is preventing the insert operation from completing.
  Authorization Issues: The user executing the operation may not have the necessary authorizations to perform the insert.
  Custom Code or Enhancements: If there are custom developments or enhancements that interact with the OIGSM table, they may be causing the error.
  
  Solutions:
  
  Check Data: Review the data being inserted to ensure it meets all integrity constraints and that all required fields are populated.
  Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide additional context.
  Database Locks: Use transaction SM12 to check for any locks on the OIGSM table or related tables. If locks are found, they may need to be released.
  Authorization Check: Ensure that the user has the necessary authorizations to perform the insert operation. This can be checked in transaction SU53 or by consulting with your security team.
  Debugging: If the issue persists, consider debugging the process that is attempting to perform the insert. This may involve looking at custom code or enhancements that could be affecting the operation.
  Consult Documentation: Review SAP documentation or notes related to the OIGSM table for any specific requirements or known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE37 (Function Modules), and SE80 (Object Navigator) to investigate the table structure and related function modules.
  SAP Notes: Search the SAP Support Portal for any notes related to the OIGSM table or the specific error message for additional guidance or patches.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance.