How To Fix O8391 - Registered country & is not found.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: O8 - IS-Oil: TD Transportation and Distribution

  • Message number: 391

  • Message text: Registered country & is not found.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message O8391 - Registered country & is not found. ?

    The SAP error message O8391, which states "Registered country & is not found," typically occurs in the context of country-specific settings or configurations in the SAP system. This error can arise in various modules, such as Financial Accounting (FI), Sales and Distribution (SD), or Materials Management (MM), where country-specific data is required.

    Cause:

    1. Missing Country Configuration: The country code that is being referenced in the transaction or configuration is not defined in the system.
    2. Incorrect Country Code: The country code entered may be incorrect or misspelled.
    3. Data Inconsistency: There may be inconsistencies in the master data where the country code is expected but not found.
    4. Custom Development: If there are custom programs or enhancements, they may not be handling the country code correctly.

    Solution:

    1. Check Country Configuration:

      • Go to the transaction code SPRO (SAP Project Reference Object).
      • Navigate to the relevant area (e.g., Financial Accounting, Sales and Distribution) and check the country settings.
      • Ensure that the country code in question is defined and configured properly.
    2. Verify Master Data:

      • Check the master data (e.g., customer master, vendor master) to ensure that the country code is correctly entered.
      • If the country code is missing, you may need to create or update the relevant master data.
    3. Correct Country Code:

      • If you suspect that the country code is incorrect, verify the correct code against the ISO country codes or the SAP documentation.
    4. Check Custom Code:

      • If there are any custom developments, review the code to ensure that it correctly handles country codes and does not lead to this error.
    5. Consult Documentation:

      • Refer to SAP Notes or documentation related to the specific module you are working with for any additional guidance or known issues.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO, SE11 (Data Dictionary), and SE80 (Object Navigator) for troubleshooting.
    • SAP Notes: Search for SAP Notes related to error O8391 in the SAP Support Portal for any specific patches or updates that may address the issue.
    • Country-Specific Settings: Understand the importance of country-specific settings in SAP, as they can affect tax calculations, legal requirements, and reporting.

    By following these steps, you should be able to identify and resolve the cause of the O8391 error in your SAP system.

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