How To Fix O8337 - Update Table OIGC key &1 failed (RC=&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: O8 - IS-Oil: TD Transportation and Distribution

• Message number: 337

• Message text: Update Table OIGC key &1 failed (RC=&2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message O8337 - Update Table OIGC key &1 failed (RC=&2) ?

  The SAP error message O8337 indicates that there was a failure in updating the table OIGC, which is related to the Object Information Global Cache (OIGC) in the SAP system. The message provides two key pieces of information: the key that failed to update (&1) and the return code (RC=&2) that indicates the nature of the failure.
  Cause:
  The failure to update the OIGC table can be caused by several factors, including:
  
  Database Locking Issues: Another process may be holding a lock on the table, preventing the update from being executed.
  Data Integrity Violations: The data being written may violate constraints or rules defined in the database schema (e.g., primary key violations, foreign key constraints).
  Insufficient Authorizations: The user or process attempting to perform the update may not have the necessary permissions to modify the table.
  System Errors: There may be underlying system issues, such as database connectivity problems or resource limitations.
  Configuration Issues: Incorrect configuration settings in the SAP system or related components may lead to update failures.
  
  Solution:
  To resolve the O8337 error, you can take the following steps:
  
  
  Check Locks: Use transaction code SM12 to check for any locks on the OIGC table. If you find locks that are preventing the update, you may need to wait for the locks to be released or contact the user holding the lock.
  
  
  Review Return Code: Analyze the return code (RC=&2) provided in the error message. Different return codes can indicate different issues, so understanding the specific code can help in diagnosing the problem.
  
  
  Check Authorizations: Ensure that the user or process has the necessary authorizations to perform the update. You can use transaction code SU53 to analyze authorization issues.
  
  
  Examine Data: Review the data being updated to ensure it complies with all constraints and rules defined in the database. Look for any potential data integrity issues.
  
  
  System Logs: Check the system logs (transaction code SM21) for any additional error messages or warnings that may provide more context about the failure.
  
  
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide guidance on similar issues.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: SM12 (Lock Entries), SM21 (System Log), SU53 (Authorization Check), SE11 (Data Dictionary).
  SAP Notes: Always check for relevant SAP Notes that may provide fixes or workarounds for known issues related to the OIGC table.
  Documentation: Review SAP documentation related to the Object Information Global Cache and its role in the system.
  
  By following these steps, you should be able to diagnose and resolve the O8337 error in your SAP system.