How To Fix O8312 - Please enter the quantity in numeric format

SAP Error Message - Details

• Message type: E = Error

• Message class: O8 - IS-Oil: TD Transportation and Distribution

• Message number: 312

• Message text: Please enter the quantity in numeric format

What causes this issue?

The value entered was not in a numeric format, and thus the value
could not be processed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Return to the numeric fields and make sure that all numbers are entered
correctly.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message O8312 - Please enter the quantity in numeric format ?

  The SAP error message O8312, which states "Please enter the quantity in numeric format," typically occurs when a user attempts to input a quantity in a field that expects a numeric value, but the input is either non-numeric or formatted incorrectly. This can happen in various transactions, such as inventory management, sales orders, or production orders.
  Cause:
  
  Non-numeric Input: The user may have entered letters, special characters, or spaces instead of a numeric value.
  Incorrect Formatting: The input may include commas, periods, or other characters that are not recognized as part of a numeric value in the context of SAP.
  Field Length Exceeded: The quantity entered may exceed the maximum length allowed for that field.
  Decimal Separator Issues: Depending on the system settings, the decimal separator may need to be a period (.) or a comma (,), and using the wrong one can trigger this error.
  
  Solution:
  
  Check Input: Ensure that the quantity entered is purely numeric. Remove any letters, spaces, or special characters.
  Correct Formatting: If the quantity includes a decimal, ensure that it is formatted correctly according to your system's regional settings (e.g., use a period or a comma as the decimal separator as required).
  Field Length: Verify that the quantity does not exceed the maximum allowed length for that field.
  Use Numeric Keypad: If available, use the numeric keypad on your keyboard to enter the quantity, as this can help avoid accidental non-numeric characters.
  Review System Settings: If the issue persists, check the user’s settings or consult with your SAP administrator to ensure that the system is configured correctly for your region's numeric formats.
  
  Related Information:
  
  SAP Documentation: Refer to SAP Help documentation for specific transaction codes or modules where this error may occur.
  User Training: Ensure that users are trained on the correct data entry formats and practices within SAP.
  Error Logs: Check system logs for additional context or related errors that may provide further insight into the issue.
  
  If the problem continues after trying these solutions, it may be beneficial to consult with your SAP support team or technical support for further assistance.