How To Fix O7R060 - Invalid data change in customer master: &

SAP Error Message - Details

• Message type: E = Error

• Message class: O7R - IS-Oil MRN - ORBF Retail enhancements for Oil-Retail distr.

• Message number: 060

• Message text: Invalid data change in customer master: &

The customer master &V2& has been changed in batch input.
The changes contained a change to Field &V1&. However, that field
cannot be changed in the customer master record, as the customer is
part of a Retail site.
Please synchronize the change to this field manually.
This can be done by editing the <DS:TRAN.WB02>Retail site</> to which
&V2& belongs (site &V3&).
The value which has been specified in batch input is: &V4&.
After resolving the inconsistency, please try to post the Idoc again.
If Field &V1& is not available from the Site Master transaction, please
synchronize the records using Report <DS:TRAN.SE38>ROIFR061</> with the
following parameters:
P_KUNNR &V2&
P_FLDN &V1&
P_FLDVAL &V4&

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message O7R060 - Invalid data change in customer master: & ?

  The SAP error message O7R060, which states "Invalid data change in customer master: &," typically occurs when there is an attempt to make changes to the customer master data that are not allowed due to certain restrictions or inconsistencies in the data.
  Causes:
  
  Data Inconsistency: The data being changed may not meet the validation rules set in the system. This could be due to missing mandatory fields or incorrect data formats.
  Authorization Issues: The user may not have the necessary permissions to make changes to the customer master data.
  Locked Records: The customer master record may be locked for editing by another user or process.
  Configuration Settings: Certain configuration settings in the SAP system may restrict changes to specific fields in the customer master.
  Data Type Mismatch: The data being entered may not match the expected data type for the field (e.g., entering text in a numeric field).
  
  Solutions:
  
  Check Data Validity: Review the data being entered for any inconsistencies or missing information. Ensure that all mandatory fields are filled out correctly.
  Review Authorizations: Verify that the user has the necessary authorizations to make changes to the customer master data. This can be done by checking the user's role and permissions in the SAP system.
  Unlock Records: If the record is locked, check with other users or system administrators to see if the record can be unlocked or if the changes can be made at a later time.
  Consult Configuration Settings: Review the configuration settings related to customer master data in the SAP system. This may involve checking the settings in transaction codes like OVA2 (for customer account groups) or OBD2 (for customer master data).
  Data Type Verification: Ensure that the data being entered matches the expected data types for each field. For example, if a field expects a numeric value, ensure that only numbers are entered.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  XD01: Create Customer (General Data)
  XD02: Change Customer (General Data)
  XD03: Display Customer (General Data)
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  Documentation: Review SAP documentation or help files related to customer master data management for additional insights and best practices.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.