How To Fix O7497 - LIS data exists for partner & at location &. Cannot delete.

O7497 - Overview

• Message type: E = Error

• Message class: O7 - IS-Oil: MRN Marketing Retail Network messages

• Message number: 497

• Message text: LIS data exists for partner & at location &. Cannot delete.

What causes this issue?

You are trying to delete an entry for the current business location
&V2& in partner record &V1&. However, data for this combination of
partner and business location has been recorded in LIS Business
Location information structures. To prevent this data becoming invalid
it is now not possible to delete this link entry.

System Response

Entry deletion processing terminates.

How to fix this error?

Contact your system administrator. If LIS data for the combination of
business location &V2& and business partner &V1& is no longer required,
this data could be deleted from the LIS information structures. Once
this has occurred it will be possible to delete the link between
business location &V2& and business partner &V1&.

Error message extract from SAP system. Copyright SAP SE.

O7497 - Details

• The SAP error message O7497 indicates that there is existing Logistics Information System (LIS) data for a specific partner at a particular location, which prevents the deletion of that partner or location. This error typically arises when you attempt to delete a master data record (like a vendor, customer, or material) that is still linked to existing LIS data.
  
  Cause:
  The primary cause of this error is that the system has recorded data related to the specified partner and location in the LIS. This data could include sales, inventory, or other logistics-related information that is essential for reporting and analysis. Since the LIS data is still present, the system does not allow the deletion of the partner or location to maintain data integrity.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check LIS Data: 
  
  Use transaction codes like MCB1, MCB2, or MCB3 to check the LIS data related to the partner and location.