How To Fix O7477 - Partner role suppresses entry generation in the partner master record.

SAP Error Message - Details

• Message type: E = Error

• Message class: O7 - IS-Oil: MRN Marketing Retail Network messages

• Message number: 477

• Message text: Partner role suppresses entry generation in the partner master record.

What causes this issue?

The partner technical category &V1& which is assigned to the current
partner role supports automatic entry generation in the customer master
record for reporting purposes.
The partner role &V2& however suppresses this setting as the 'Suppress
link generation' flag has been set in the IMG for this partner role.

System Response

The location entry will not be generated in the partner master record.

How to fix this error?

If the location entry should be generated as this is a role which
shouldsupport reporting, clear the 'Suppress link generation' flag in
the IMG.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message O7477 - Partner role suppresses entry generation in the partner master record. ?

  The SAP error message O7477 indicates that a specific partner role in the partner master record is suppressing the generation of entries. This typically occurs in scenarios where certain partner roles are configured to prevent the creation of specific entries based on business rules or settings in the system.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Partner Role Configuration: The partner role assigned to the business partner or customer/vendor master data may have settings that suppress the generation of certain entries. This can be due to the role being configured to not allow certain types of data to be created or modified.
  Missing Required Data: The partner role may require certain fields to be filled out, and if these fields are not populated, the system will suppress entry generation.
  Incompatibility with Other Roles: There may be conflicts between different partner roles assigned to the same partner, leading to suppression of entry generation.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Partner Role Configuration:
  
  Go to the configuration settings for the partner roles in the SAP system (transaction code SPRO).
  Navigate to the relevant section for partner role management and review the settings for the role that is causing the issue.
  Ensure that the role is configured correctly and does not have any suppressive settings that would prevent entry generation.
  
  
  
  Review Partner Master Data:
  
  Access the partner master record (using transaction codes like BP for business partners or XD01/XD02 for customers).
  Check if all required fields for the partner role are filled out correctly.
  Ensure that there are no inconsistencies or missing information that could lead to suppression.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to partner roles and entry generation to understand the specific requirements and configurations.
  
  
  
  Test with Different Roles:
  
  If applicable, try assigning a different partner role to see if the issue persists. This can help identify if the problem is specific to a certain role.
  
  
  
  Contact SAP Support:
  
  If the issue cannot be resolved through configuration or data review, consider reaching out to SAP support for further assistance. They may provide insights based on the specific version and configuration of your SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), XD01/XD02 (Customer Master), and SPRO (Customizing).
  SAP Notes: Check for any SAP Notes related to the error message O7477, as there may be patches or updates that address known issues.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to create or modify partner entries, as lack of permissions can also lead to similar errors.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.